Box Office Manager - Ottawa, Canada - Ottawa Titans Baseball Club

Ottawa Titans Baseball Club

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Organize customers and sales staff on ticketing platform
Build and enforce best practices for ticket selling and management
Responsible for ticket reports, tracking, usage and fan/staff training
Generate business revenue using all sales methods, including cold calls, face to face appointments, prospecting and networking. While facilitating ability for members of the sales team to do the same.
Make cold calls and develop lists for calling to area companies to build new relationships
Use a full catalog of inventory items (Group Seats, Full & Mini Packages, Food & Beverage Options, Suites, Meetings Space, etc) to customize a comprehensive hospitality package that fits your client's every need
Aggressively prospect and research new sales leads
Produce sales presentations with prospects and potential customers
Track and report all ticket sales to ensure we meet or exceed weekly and monthly sales goals in the areas of season, group and partialplan ticket packages
Provide financial and inventory reports as required
Record all activity and sales pipeline details in the ticket CRM system
Provide superior customer service to clients existing ticket holders, prospects, and single game customers
Recruit, train and supervise gameday box office and ticket scanning staff.
Be present to direct and assist at all home games and related events.
Attend team and community events for the purpose of making new connections and maximizing sales opportunities
Additional responsibilities as assigned