Canadian Pensions Operations Specialist - Cambridge - beBeeDefined

    beBeeDefined
    beBeeDefined Cambridge

    1 week ago

    Regular

    Job title: Defined Benefits Client Manager I

    Description

    Job Overview

    The Defined Benefit Client Manager I role involves overseeing daily operational performance for assigned clients. They manage operations teams to deliver quality administrative services and collaborate with support areas such as technology and customer care.

    • The DB CM serves as the primary contact for clients regarding daily service delivery, interpreting complex client requirements utilizing expert knowledge of Canadian Defined Benefits.

    • They address questions related to unique situations, participant inquires, client escalations and requirements.


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