Backbiting: A Symptom of Toxic Work Cultures
Backbiting is a sure-fire symptom of a toxic work culture. In fact, not only does it run rampant in corporate cultures that are deteriorating and it is guaranteed to de-stabilize any corporate culture further.
WHAT IS BACKBITING?
Backbiting is not giving feedback. It is cowardly, hostile and passive aggressive behaviour.
Backstabbing, backbiting and complaining about team members without first trying to resolve issues with them privately and directly plays out in a highly destructive manner in corporations. It can jeopardize a professional’s reputation and livelihood. Nothing destroys team spirit and harmony more quickly.
In corporate environments, overt aggression is a career limiting move so people resort to backbiting, sniping at people behind their backs, and other passive-aggressive behaviour
It's the corporate equivalent of guerilla warfare and it's deadly. In a corporate environment, backbiting always leaves reputations and careers in ruins. It's a cover operation so individuals have no way to defend themselves against it.Backbiting and Cultural Influences
No culture is perfect. Every culture has negative and maladaptive behaviour. It's part of the human condition.
I live in Canada which I often describe as a "culture of denial". Rather than addressing issues directly and, heaven forbid, getting into a conflict, people tend to ignore the elephant in the room. They hide their true feelings behind a veneer of "politeness" and that perpetual plastic smile.
One of my acting coaches, the late Jacqueline MccLintock, wisely used to observe that it is not "politeness" at play, it's dishonesty. She also used to point out that the "fake smile" is not a sign of friendship, it's a sign of aggression. "Dogs bare their teeth when they are angry and about to attack." It's a warning sign.
"Don't let the smile fool you."
Perhaps it is my Jamaican background that makes this type of backbiting particularly distasteful to me. Jamaicans have a strong cultural bias against backbiting.
Jamaican Proverbs
Popular Jamaican saying about backbiting include:
“Carry go bring come is a very dangerous thing”.
(Backbiting, carrying news and gossip, called suss-suss, are dangerous.)
Suss-suss=gossip.
Consider the lyrics of this reggae song:What the Bible says about Backbiting
This type of behaviour has been around since the dawn of time. In fact, backbiting is even addressed in the Bible and literally translated as “a third person’s tongue.” It is sometimes referred to as “tale-bearing”.
Proverbs 16:28 “A dishonest man spreads strife, and a whisperer separates close friends.
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Comments
Anne 🐝 Thornley-Brown, MBA
7 years ago #15
Culture definitely plays a role in this. I don't know much about Japanese culture but a friend of mine who is of that heritage indicated that, within that culture, the tale-bearer carries news as a way of currying favour or getting into the good graces of the person to whom they are carrying the news. The experience under that scenario is Person A goes to Person B with gossip about Person C. Person B listens and then goes to Person C and reports what has happened. When that happens, the way to put a stop to it is to say "Okay let's go to Person A right now and address it directly with them." Person A and B will usually get scared and discontinue the practice. If you just go to Person A and confront them, it doesn't work as well as Person A will deny the whole thing. What a mess and what a waste of productivity.
Anne 🐝 Thornley-Brown, MBA
7 years ago #14
So many great thoughts here from all of you. I want to address couple of things. Harvey, you are right. The fact that Matthew 18:15 is followed up with vs 16 & 17 is indicative of the fact that Our Lord knew that there would be those who are too hard of heart to respond to a private discussion to resolve the situation. One has to be careful. If you are a manager, you can bring the 2 parties in if attempts to resolve on their own don't work. As a co-worker, the backbiter will likely turn on you. It takes fostering a corporate culture where this type or behaviour is not acceptable so that the backbiter cannot find a willing ear. That is tough to do. I didn't realize that Covey had written about this. I have to go and look this up. Backbiting is rampant in corporations. It is surprising that so little has been written about it. It comes up quite often in Jamaican reggae music so I guess if a culture abhors this practice it is discussed more.
Donald 🐝 Grandy PN
7 years ago #13
Harvey Lloyd
7 years ago #12
David Navarro López
7 years ago #11
David Navarro López
7 years ago #10
Randall Burns
7 years ago #9
Anne 🐝 Thornley-Brown, MBA
7 years ago #8
Thank you. I will have a look..
Ali Anani
7 years ago #7
Thank you David Navarro L\u00f3pez for tagging me to this wonderful buzz by @Anne Thorney-Brown. We should include it for sure in our forthcoming post on tocxicity
stephan metral 🐝 Innovative Brand Ambassador
7 years ago #6
David Navarro López
7 years ago #5
CityVP Manjit
7 years ago #4
Mohammed Abdul Jawad
7 years ago #3
Mohammed Abdul Jawad
7 years ago #2
stephan metral 🐝 Innovative Brand Ambassador
7 years ago #1