Graham馃悵 Edwards

5 years ago 路 2 min. reading time 路 visibility 0 路

chat Contact the author

thumb_up Relevant message Comment

"In your heart of hearts... will it work?"

Some time ago I was in a meeting that was rife with opinions regarding a聽project, including technical discussion and thoughts on whether the project would get off the ground.聽

As the meeting was breaking up, a leader looked at the project owner and simply asked, "In your heart of hearts, will it work?".聽

I thought it was a brilliant聽question!

For those of you not familiar with the term "In your heart of hearts", it is an idiom that refers to聽knowing something for聽certain very deep聽inside yourself, although you might not want to admit it... sometimes not even to yourself.

The question has nothing to do with technical specifications, resource management or operating mechanisms, but something far more fundamental and聽core to聽building something聽sustainable...

TRUST, HONESTY, RELIABILITY, and the ability to get at an answer to help make a better decision.聽

Most of us are trustworthy, honest and reliable, but every so often we find ourselves with something that we believe in so much, have worked so hard on, and have committed so much 聽to, that when signs arise contrary to what we believe in, we suppress it and go on believing everything is just fine. In effect, we start fooling ourselves, and for no other reason than "simply being聽human".聽This is why I love this question so much... it gets to the heart of the matter! (And yes, the puns are intended)

In a practical sense, the answers to "In your heart of hearts... will it work?"聽are simply "YES, NO聽or I don't know".

More often than not there is preamble聽before you get one of聽these answers... but you will (just聽be patient). For the less patient in the crowd, you can set the聽question up like this,聽"In your heart of hearts... will it work -聽Yes, No or I聽don't know?".聽There is much less聽preamble in my experience.聽

To be effective, this question should聽not be asked by text, twitter, email,聽phone or anything other 聽than face to face. Remember that business is a social enterprise, so when you ask a "heart of hearts" question you need to be聽face to face; not only to uncover the answers you need to make a business decision, but also to confirm the fundamentals of trust, honesty and reliability.聽

It is such a great leadership question to ask or to be asked, because as I've said, "it gets to the heart of the matter,聽helps make better decisions, and confirms you are working with the right people".聽

You just have聽to love it!

There just seems to be an endless amount of puns with this... sorry!


thumb_up Relevant message Comment

Graham馃悵 Edwards

5 years ago #3

Thanks for the note Ren\u00e9e Cormier. I agree with you but intuition drives the accountants nuts... lol
I agree with Renee about relying on intuition. When I was a commercial underwriter, we used to refer to our instincts as following our "gut feeling. Most of the time that the right way to go.

Ren茅e 馃悵 Cormier

5 years ago #1

I am a huge believer in the wisdom that guides our intuition. I rely heavily on my intuition. It is where I find the purest form of truth and clarity.

More articles from Graham馃悵 Edwards

View blog
2 months ago 路 1 min. reading time

Moments 鈥 You are not your Mistakes...

I have no context to this 鈥 it may be the work of ...

2 months ago 路 2 min. reading time

The words that have defined me after my death...

It鈥檚 one of those books that is dense with informa ...

6 months ago 路 2 min. reading time

When you pick up that hammer...

I should make it very clear up front that a hammer ...