don kerr

7 years ago · 2 min. reading time · 0 ·

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Self esteem and authenticity

Self esteem and authenticity

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A recent post by my friend Pascal Derrien and the commentary thread, most notably contributions by CityVP 🐝 Manjit and CityVP 🐝 Manjit prompted me to share this perspective on the notion of personal branding.

My comment on Pascal's post ( http://tinyurl.com/hcenllb) was this: 

You're a brave dude to share your vulnerability my friend. The notion though of personal branding is beginning to ring hollow with me as it has about it a formulaic approach that I think is antithetical to real authenticity. Perhaps it is simple nomenclature. I concur that establishing and displaying consistent personal character - whether in the home or the workplace - is key. Humans are not products. We cannot be distilled into statements of features and benefits while attempting to define and communicate a sustainably differentiated 'brand'.

beBee is a great place to consider alternative perspectives and points of view. There are many provocative writers here who inspire genuine conversation and exchange. Pascal's post took me to a chapter from my recently-published book Riding Shotgun - A book for men and the partners they care for. While the context of my original motivation for writing this was somewhat different it appears (to me at least) to be relevant in this context as well.

I wrote:

In my work as a copywriter and branding consultant, I enable my clients to present themselves in the most authentic fashion possible to all stakeholders. Authenticity in this regard refers to offering an audience genuine, transparent, and honest stories about a product, service or experience.

I often quote Danish futurist Rolf Jensen, when explaining to clients and prospects why their stories can be more important than their products. Jensen observed, “A critical component of a great brand and the most essential component of its composition is that the experience of the brand must create an emotional connection with the consumer. Emotion is the one human ability that cannot be automated.”

When recently reading Dr. Alice Miller’s book, The Drama of the Gifted Child - The Search for the True Self, it struck me that what I do in my business is something we probably need to do as individuals. My work revolves around helping corporations discover their true self and, in turn, present that to consumers in a powerful, relevant manner.

But what about learning how to express our own true selves to those closest to us? That’s something I am learning more about every day.

Dr. Miller writes, “There are, however, many people who can tolerate the loss of beauty, health, youth, or loved ones, and although they grieve, do so without depression. In contrast, there are those with great gifts, often precisely the most gifted, who so suffer from severe depression. For one is free from it only when self-esteem is based on the authenticity of one’s own feelings and not on the possession of certain qualities.”

I have worked with companies that struggle to understand why consumers don’t intimately understand and accept their grandiose claims - the best, the fastest, the easiest, the cheapest! For many years, corporations, both large and small, felt that simply delivering a consistent message loudly, again and again and again, would lead consumers to blindly accept that what they said was true.

How many of us do that with our own lives?

Simple repetition should convince people around us that what we are telling them about ourselves is true, authentic, and genuine. Right?

Not so much.

Consider Dr. Miller again, “…it is impossible for the grandiose person to cut the tragic link between admiration and love. He seeks insatiably for admiration, of which he never gets enough because admiration is not the same thing as love. It is only a substitute gratification of the primary needs for respect, understanding, and being taken seriously…”

There is something remarkable that happens when we begin to accept our own truths, when we explore our hidden corners. There’s also something remarkable that happens when our business learning and personal journey begin to integrate, forming common perspective.

If you’re considering therapy, remember this: just as no corporation should be fearful of learning what it’s authentic story is, so should no individual purposely avoid attempting to discover their authentic, true self. In both cases, the exercise can be fraught with challenge, but the outcome is inevitably beneficial.

© Copyright 2016, Don Kerr, Don Kerr Writes - All rights reserved.

don@donkerrwrites.com

https://donkerrwrites.squarespace.com

https://ridingshotgun.squarespace.com


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Comments

Sara Jacobovici

7 years ago #33

#47
A pleasure Don \ud83d\udc1d Kerr. Thank you for using a musical reference.

don kerr

7 years ago #32

#31
'Apath' Phil Friedman in another medium that I am about to liberate some of his brilliance of my own.

don kerr

7 years ago #31

#32
Why Dr. Gerald Hecht you do me a great honour to say so. Also glad to hear about that antibiotic free thingie. We actually have to pay for antibiotics here in Canuckistan or perhaps I have misunderstood - again.

don kerr

7 years ago #30

#35
Thanks for chiming in Sara Jacobovici

don kerr

7 years ago #29

#38
Heard that Randy Keho and you have always been consistent in how you have presented yourself here. Makes sense.

don kerr

7 years ago #28

#43
Yo Princess - if there's anyone on this platform who is a model of authenticity to my mind it is you. xx00

Cyndi wilkins

7 years ago #27

#11
From you Gerald Hecht..." @Cyndi wilkins Please remember that in this Universe ...there are no accidents..." I stated that where??? Oh, and... #16 "@Cyndi wilkins I'm not sure if or where you questioned the Universe...we don't query such stuff...do we?" Really? Then why the link bomb??? I hope you managed to consume something other than fast food...

Randy Keho

7 years ago #26

I find it difficult to separate personal from product branding. To me, they are one in the same. Both require authenticity. I recently launched a website that helps connect a number of related businesses, all of which are after the same customers, with those customers. It's a one-stop shop for the customers, allowing them to view all of the available choices without having to search them out individually. I have formed personal relationships with many of the business owners, therefore, establishing a high level of trust. In return, they have taken it upon themselves to introduce me to those I have yet to form a relationship with. I have also been invited to address them all at once at their next association meeting. I am my product.

Sara Jacobovici

7 years ago #25

Don \ud83d\udc1d Kerr writes: "There’s also something remarkable that happens when our business learning and personal journey begin to integrate, forming common perspective." A must read.

Sara Jacobovici

7 years ago #24

Bravo Don \ud83d\udc1d Kerr for a great buzz. Well written, well told.

Sara Jacobovici

7 years ago #23

Bravo @Don Kerr for a great buzz. Well written, well told.

Phil Friedman

7 years ago #22

#30
That's good, Don \ud83d\udc1d Kerr, I am reassured to hear that. I regret even having to raise the question, but being an Apath, I often even have to ask my wife, "How am I feeling?" Of course, I am pure of heart and an habitual storyteller, so on balance not a bad guy. I agree that you have stimulated an excellent exchange of opinion here. Thanks.

don kerr

7 years ago #21

#14
@Phil Friedman Maybe I'm just oblivious but I don't witness any hijacking here. I see a great exchange of perspective, experience and insight. Dare I say - some effective, authentic stories which contribute to my understanding for sure.

don kerr

7 years ago #20

#17
Paul Walters A poke in the eye with a sharp stick. Some good discussion here. Thanks for chiming in from your Pacific paradise.

don kerr

7 years ago #19

#18
Michael Adams as you write - In a nutshell "We invest in our image, not our character." However, our innate character speaks directly to our authentic self. YES!

don kerr

7 years ago #18

#20
I am a strong proponent of the benefit of storytelling Phil Friedman . Yes, it is being co-opted within the realm of marketing buzz now but it does not invalidate the power of a good story. Howard Schultz effectively built Starbucks by telling a good story of its origins and it is one he shares to this day with everyone who comes to work there. Like Starbucks or not, they are a success by any measure. Storytelling can be one of the most powerful tools in a leader's kit. Critically though, they must be founded in truth - not spin - and kept genuine.

don kerr

7 years ago #17

#22
Can't argue with you here Mohammed Sultan but struggle with the notion of 'productizing'. That devolves into the world of features and benefits again and can lead to the disavowal of character. For example, Philip Morris have launched a heat-not-burn cigarette called Icos (in the interest of full disclosure I worked on a PM competitor's offering in the same arena called REVO). They claim that this will reduce the harm of smoking and somehow this makes them a leader in responsible smoking. The problem is this - the features and benefits might be sustainable. The character of the product however is still one that enables and promotes smoking.

don kerr

7 years ago #16

#24
By and large Bernard Poulin I concur. My point about self esteem is that it is a by product of self respect. They go hand in hand. We must feel good about ourselves, what we offer our friends and family through authentic exchange. That allows us to achieve a degree of self respect insofar as we are true to our selves. This is not about some external validation. It is about personal worth. The remark about therapy relates to my finding that corporations benefit from some degree of genuine therapy just as humans can. It is about exploration and turning toward adversity which can affect both businesses (after all just a collection of people) and individuals.

Phil Friedman

7 years ago #15

#16
Cyndi, my original comment was about branding. I guess I misunderstood your reply because it was directed to my comment. I don't in the least question the validity of storytelling as you describe it. Just keep in mind that "storytelling" is a term frequently used these days in connection with branding -- would you not agree Don \ud83d\udc1d Kerr?

Phil Friedman

7 years ago #14

#15
Robert, I am not in the least surprised. I just always try not to confuse what is for what should be. From the example you cite, I now understand the irony of your statement that "Any sort of branding—and I mean any sort—is totally reliant on honesty." For what now understand is that you are wishing Diogenes a sarcastic "good luck" conducting his search in the marketing and advertising sector. I believe that my original comment shares that view.

Paul Walters

7 years ago #13

Don \ud83d\udc1d Kerr Wow you really prodded the hive with a stick here Don. Bravo!!! We had the IBM account in Australasia for a few years ( ever noticed that the IBM guys AlWAYS wore crisp white shits, dark suits and bright red ties!) However, I did so admire one of their marketing guys who, whenever a creative concept was presented would stare at it awhile and in his southern drawl say " say it, prove it! At this company we thrive on honesty , thats our mantra. Was true at the time. Thanks for a thought provoking piece .

Cyndi wilkins

7 years ago #12

Phil Friedman...Where exactly did I question the universe? -Cheers to you both.

Robert Cormack

7 years ago #11

@Phi Friedman, I worked in pharmaceutical advertising for over 20 years and walked a very fine line between what the client wanted and what was acceptable to regulatory bodies. I was constantly asked if I knew ways to "get around" regulatory rules, and I saw the worst of what people could—and can—be. I did a video once, an interview with a severe Parkinson's patient. This patient specified that the only payment he wanted was a contribution to The Parkinson's Foundation. He was on his way to visit his daughter in Japan. I asked the client if we could buy him a camera (very inexpensive, easy to operate camera) The client agreed. Four months later, I asked the client if they had made a contribution to The Parkinson's Foundation. They said "Why? We bought him a camera." The video was used across North America. Another time, I was asked to sit in to watch a video of a patient on and off Parkinson's treatment. The "before" was absolutely tragic. The man was terrified, falling all over the place. The client was in hysterics, laughing through the whole thing. Nothing can prepare you for that, and nothing—no matter how honest you want to be—can prepare you for what a client "wants." Even when companies make contributions associated with the sale of their product (Starbucks, etc.), of course it's self-serving. Why is anyone surprised? If you saw what I've seen in boardrooms across North America, you wouldn't be surprised at all. #10

Phil Friedman

7 years ago #10

Don \ud83d\udc1d Kerr, my apologies for answering a couple of comments in such length. It is not my intention to hijack your discussion, which by the way, does us all a great service by raising these questions. I'd also like to highlight your eloquent statement: " Authenticity in this regard refers to offering an audience genuine, transparent, and honest stories about a product, service or experience." I would simply add a footnote to that, which is that in order to be able to do that, the product, service, or experience has to be of genuine value to begin with. Thanks for this post... and cheers!

Phil Friedman

7 years ago #9

#9
Please forgive me, Cyndi, but I do not see how you can explain one amorphous term ("consciousness") using two others that are equally, or even more amorphous ("self-knowledge" and "personal authenticity"). I know from a comment you made elsewhere on this topic that you see branding as storytelling (Correct me, if I am wrong.) And I agree that if a company or person has an attractive story to tell (good product, interesting history, commitment to meaningful innovation, social responsibility, and so on), that story can be told well or alternatively badly. Thus, it can be believable or not -- independent of the fact that it is true. So I would agree with you if you are saying that a skillful brand-builder is one who takes a true story and makes it believable, hence successful. However, my point is that there is an attitude afoot these days which holds that "creative" branding practitioners can literally make a sows ear appear to be a silk purse. And moreover, that to be able to do so is the highest form of the brander's craft. No wonder it's become ever harder to attain believability, even when the facts of the story to be told are worthy of brand loyalty. Cheers!

Phil Friedman

7 years ago #8

#7
Robert (Cormack), I am somewhat taken aback by both the honesty of your statement and your willingness to make it. You say, "We think of honesty as telling the truth when, in fact, it's really creative honesty ... the ability to convey a message (story, product benefit, etc) in a way that's believable." If I understand you correctly, "honesty" in branding is much like truth in advertising -- you achieve it by making it "believable" (not overtly fantastic or on the face of it, clearly false) and by crafting it in such a way as to avoid being caught out on misstatement of fact. The example which springs to my mind is one of a company that contributes $1.00 to UNICEF for every item of product it sells worldwide (amounting to millions annually) and, thereby, adds the coloring of deep humanitarian concern to the images raised in the public's mind by its brand. Believable because the company actually makes the contributions, and so achieves what I agree is "creative honesty". Until some nasty, spoilsport investigative reporter drops a blockbuster story on the public about how the company has much of its product manufactured in plants around the world that routinely employ child labor at slave wages. Sorry, but to me, honesty involves more than believability. Indeed, often stringent honesty (conformance with the facts) is not "believable" because we see it far too infrequently. And because we constantly see too much "truth" that is "creative" -- based on "alternate facts." Cheers!

Cyndi wilkins

7 years ago #7

#6
We work to create by means of "consciousness." That in turn leads to achieving self-knowledge and personal authenticity...What, dare I ask, is wrong with that?

Robert Cormack

7 years ago #6

Any sort of branding—and I mean any sort—is totally reliant on honesty. We think of honesty as telling the truth when, in fact, it's really creative honesty. It's the ability to convey a message (story, product benefit, etc) in a way that's believable. The problem today is that nobody's buying because everyone doubts the sincerity of the message. We've taken a "who cares" attitude, believing the medium is enough to attract attention. You have to believe in your message, and I mean firmly believe it comes from an honest place (you know it when something inside says this strikes a chord). I rarely see it because we're too caught up in verbiage and visual "fun stuff." The Super Bowl" commercials were just fandango. Nonsense with no substance. When will we learn?

Phil Friedman

7 years ago #5

The concept of branding carries with it, I think, an aura of controlled creation. But wherever the view prevails that brands are built, not grown organically or nurtured over time, the sellers of quick-hack "apps" will be unleashed to offer the denizens of social media all manor of instant solutions -- even for creating "authenticity" -- at a price, of course. To my mind, branding will be at odds with authenticity until we take personal action to be and live as we seek to be seen in the "picture" we work to create by means of our conscious branding. BTW, with all due respect to all, I submit that we must also take care to keep self-examination and self-revelation from becoming just two more trite social media trends. Or next we'll be seeing infographics on achieving self-knowledge and personal authenticity in five quick steps. And what may start out as a positive development shall surely devolve into just one delusion. IMO.

don kerr

7 years ago #4

#4
CityVP \ud83d\udc1d Manjit Bingo!

CityVP Manjit

7 years ago #3

My schism with the church of mass personal branding is that branding is a highly sophisticated craft and brand meaning is rendered meaningless when it is toy for the masses. What I rile from is the MacDonalds Burgers of Personal Branding. Then I do think of cattle and I do think I am branded and in that instance, the opposite reaction is the wrong one - which is to become a maverick. I am not a maverick either. I identify with branding at the level of Jesper Kunde who wrote "Corporate Religion" - the book PR summary opens with this : http://www.goodreads.com/book/show/1157824.Corporate_Religion "In the future, building market leadership will be about building companies with a strong personality -- a corporate soul, if you will. To survive, companies must be authentic: they must grow brands from the heart." My problem is that when I close up beBee, the words that close are "Successful Personal Branding". It is not the slogan that irks me but that it presents personal branding as a proposition that is off-the-shelf, ready to go out of the box and Branding-Made-Simple. When I close up LinkedIn I know exactly what they are doing and the way they are going about locking up a lucrative market including the lock-in with services like Taleo and it is deviously smart. I love smart. Jesper Kunde is what I now call an "Edge". What I am writing here is about my own "Center" https://www.linkedin.com/pulse/center-edge-cityvp-manjit Having established the frame of "Center and Edge" I am refocusing my thinking and ensuring the compass point of my learning journey is back on course. "Successful Personal Branding" slaps my intelligence but "Personal Learning Journey" is my truth. The fake marketing that Pascal mentions is the MacDonalds of Personal Brand. Let others eat their fast food, but I am going to dine on a fine learning meal while I am here and I would rather pay attention to a brand professional like you than my layaway identity.

David B. Grinberg

7 years ago #2

Don, thanks for a good read. I've heard that assertion before, that people are not products and therefore not brands. My question is, do you and others think that personal branding and authenticity are mutually exclusive? My other point is that on social media platforms that focus on business and jobs it's important to establish in short order who you are and what you do. This is where personal branding comes in to play, as one will usually have limited space and characters to describe themselves in headline or on Twitter, for example. But this is just the beginning, not the end, all of the personal branding process. I agree that authenticity and storytelling or both critically important aspects of communicating wines personal brand. If someone is offering their services online in a global marketplace then it's important to have a compelling statement in their personal profile headline about who they are and what they do. Otherwise, potential interested Business prospects will look elsewhere. Your thoughts please?

Pascal Derrien

7 years ago #1

The vulnerability of our strength does not need branding personally I leave to others the opportunity to pollute their persona with fake marketing, thanks for the shout out by the way Don \ud83d\udc1d Kerr

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