Robert Cormack

5 years ago · 4 min. reading time · 0 ·

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The Dog Days of Advertising.

The Dog Days of Advertising.

Advertisers need to stop complaining about toxic environments and realize they’re the toxic environment.

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“I’m not offended by dumb blonde jokes because I know I’m not dumb, and I also know I’m not blonde.” Dolly Parton

Advertising is having a tough time these days. A Bellwether report came out suggesting returns aren’t matching investment. Agencies took some heat, but social media took even more. Some of the biggest corporate sponsors blame them, saying fake news, sexism and toxic kiddie content, is lowering our trust, making it harder to seem, well, respectable.

“It’s acutely clear,” said Unilever’s chief marking officer, Ken Weed, at the Interactive Advertising Bureau’s Annual Leadership Meeting in Palm Desert, “that people are becoming increasingly concerned about the impact of digital on well-being, on democracy and truth itself.”

Well, when you spend over two billion on social media alone, you don’t want the environment cheapening your own image. Unfortunately — sorry Ken — that isn’t the problem. Advertising simply isn’t matching the public’s perception of truth which is on a sliding scale at the best of times.

The last truth was Colonel Sanders telling us he had a secret recipe. The man was delirious. His secret list of ingredients was the product of bad memory and guilt from killing millions of chickens.

Crazy as this may sounds, applying a “truth barometer” to the viewing public is like believing traditional news is the gatekeeper of truth. There is no truth, there’s no gatekeeper. The last truth was Colonel Sanders telling us he had a secret recipe. The man was delirious. His secret list of ingredients was the product of bad memory and guilt from killing millions of chickens.

What the Bellwether Report should be talking about — and Ken Wood, for that matter — is how staid and dreary advertising has become. It’s no match for the outside world — and we’re not talking about lies. We’re talking about the real truth, which goes beyond Dolly Parton and, needless to say, Donald Trump.

The real truth is, advertising isn’t matching weird, and we’re a weird bunch, more interested in a guy losing his hunting license because his dog shot him. How does that stand up against someone dancing their way to the fridge for a pudding cup, or a family smiling over waffles like opium addicts.

America believes in the strong and the free, but when your dog is firing at you like it’s duck season, you start wondering where you draw the line on freedoms and dog snacks.

It should be weird enough, or dumb enough, but advertisers seem to think slice-of-life commercials represent the goodness of American life. We don’t care about goodness. America believes in the strong and the free, but when your dog is firing at you like it’s duck season, you start wondering where you draw the line on freedoms and dog snacks.

If Dolly Parton is considered a dumb blonde, we’re in trouble, and no amount of social media cleansing will get rid of what we really are, and that’s somewhere between a trigger-happy dog and a congressman suggesting America sell Montana to Canada.

As a Canadian, I can tell you honestly, we don’t want Montana. The one trillion price tag is a tad rich, and we’ve got our own problems. During a recent flood, a woman went on Facebook asking why people were driving in areas still washed over by flood waters and ice pack. “This is the land of the free,” a woman responded, filming her pickup floating away.

Advertisers have to know their audience, and that audience isn’t thinking about democracy or even their own well-being. They’re watching kids flying kites in hurricanes and kissing Rottweilers that don’t want to be kissed.

“It was mine and it didn’t come crashing down on your place. I threw it on your yard to get the coyotes off your lawn.”

The funniest thing I saw the other day was a Facebook message saying, “Just rescued a tall black garage bin that came crashing into my house. Please put your address on your bin. Sure helps in storms like this.” Kris Walleyn responded, “It was mine and it didn’t come crashing down on your place. I threw it on your yard to get the coyotes off your lawn.”

Unilever — and all advertisers — have to get wise. Fake news and toxic content isn’t the problem. Consumers like Kris Walleyn are simply funnier and more entertaining than you are. That makes them human, and if advertising has lost anything, it’s humanness. Humour and humanness go hand in hand.

Let’s go back to the early 70s and a commercial that still resonates today. Howie Cohen, a copywriter with Wells Rich Greene, was celebrating one night — eating, in other words — and when he got home, he said, “I can’t believe I ate the whole thing.” It went on to become one of the most recognized lines in advertising history and made Alka Seltzer a lot of money.

“The best lines come out of real life,” Cohen explained, something he and many copywriters of the 60s learned through agencies like Doyle Dane Bernbach. As Bill Bernbach once said, “You’ve got to say something in a way that people will feel in their gut.”

Well, Unilever hasn’t done that in years. Dove comes close, but talking in a language that feels human isn’t simply saying, “I understand you.”

Well, Unilever hasn’t done that in years. Dove comes close, but talking in a language that feels human isn’t simply saying, “I understand you.” If you really did understand, you wouldn’t have to keep saying it.

And what does anyone understand about the consumer these days? Bill Gates must understand something or he wouldn’t be the second richest person in the world. Except he’s so far removed from human beings, he went on the Ellen DeGeneres show, and couldn’t even figure out what a container of Tide Pods cost. Yet he can honestly say he’s in nearly every home in America.

He probably is, but he still doesn’t know diddly about Americans. If anything, he knows more about Africans, which is fine since Africans need all the help they can get, but Gates is clueless about America, and Microsoft itself may hold the record for the dullest advertising in the country’s history.

That’s not to say there aren’t worse advertisers. The fakes are out there, banging their drum, telling us social media is toxic. It’s not a question of toxicity. It’s a question of clueing in to reality.

No blockbuster won a damn thing of any significance. What does that tell us?

If social media is guilty of anything, they’ve shown too much reality. We’ve been tricked into believing it’s the only truth. What are they going to compare it to? It’s like the movies. We think everyone wants blockbusters, yet the last Academy Award winners were all very human portrayals. No blockbuster won a damn thing of any significance. What does that tell us?

It tells us we need more humanity in advertising. We need to stop believing our weird — or our need for weird — is truth. And we need advertisers like Unilever to stop complaining about toxic environments and realize they’re the toxic environment.

But most of all, we need “I can’t believe I ate the whole thing.”

Robert Cormack is a novelist, journalist and blogger. His first novel “You Can Lead a Horse to Water (But You Can’t Make It Scuba Dive)”is available online and at most major bookstores (now in paperback). Check out Yucca Publishingor Skyhorse Pressfor more details.

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Comments

Robert Cormack

5 years ago #6

Interesting notion. Advertising is expansion. It's a grow th process that should be a simple exercise of putting your name out there and listing the benefits. "True" advertising, as I see it, has always been about showing anything in the most interesting light possible. I believe in straightforward facts, but I also believe in capturing attention. Products aren't just for "those who use it." You want more people to "believe," to be captivated by something you do or say. Creativity is understanding the consumer mind, taking them in directions they haven't thought of before. Above all, you have to make people think and want to know you better. Straight facts can do that if you "choose" the right facts. Then they must be presented in an original way. People who say "there's nothing new" don't try. The world is constantly fractionalizing. Each fraction, as any scientist or mathematician will tell you, opens up thousands of possibilities. It's always finding the fraction that takes you further. If you think about it, every relationship is following what appear to be new fractions. To me, this is advertising, a new date, a new way of looking at the world, a new way everything looks when you're in love. For every product and service, you just have to find the fraction.#5

Proma Nautiyal

5 years ago #5

I loved the buzz, Robert Cormack...I have fought so hard to get clients to understand that stating their message in a straightforward manner is better than vilifying competition and making the target audience feel less of themselves, and helping them "improve" their lives with their products/services. My boss at the last advertising agency I worked with told me a beautiful thing that I remember every moment...a brand belongs to the people who use it, for whom it was made, those who consume it, if these people weren't there, there's no point selling or advertising it. This helped me a lot when I was working on campaigns and adverts. The human element is missing these days, it needs to be brought back.

Robert Cormack

5 years ago #4

#2
Yes, always liked Brian and Ian. Ian and I occasionally converse on LinkedIn. Those days of creative advertising were a lot of fun, especially the discussions at Hemingway's and Southside Charlie's with guys like Peter Proudman and Harry Yates. Good stories, good histories, good advertising. A few of us started out in sales (me selling shoes). We new how to make a sale. That may be key.

Robert Cormack

5 years ago #3

After what I witnessed yesterday with the Cohen and Jody Wilson-Raybauld hearings, advertising is a babe in the woods.#1

Jim Murray

5 years ago #2

Bitch bitch bitch. I do that too. Trouble is that pretty much after people like you and I and my pal Ian Merlin and Brian Harrod and a bunch of other guys left the agency business it started the erosion. I'm sure the same was true in advertising centres across North America. For whatever constipated reason, please started taking advertising way too seriously and sucked all the fun out of it. After I went on my own I got a couple of calls from guys I knew who were hanging in as CDs. They begged me to come back just so they could have another grown-up to talk to. It was sad, but I was gone for good, and their pathetic pleas just made me happy that I left when I did. You're absolutely right about the humanity being gone. Seems to me like when I was in the business I felt like a was part of an evolution of some sort, that we were building on the mark our predecessors like Bill Bernback and Helmut Krone and Mary Wells and Jerry Della Femina had made on the business, on the standards they set and the way they reflected what was really going on. I look at it now and it's pretty much all crap. I honestly cannot recall a single commercial I have seen in the past five year that burned itself into my brain the way they used. That's too bad because anybody with the balls to do something really creative and really human these days would make out like a bandit.

Paul Walters

5 years ago #1

Robert Cormack Ah I love it when ad guys theorise about good and bad campaigns. I still do it after having left the industry over 10 years ago ( You should see some of the ads in Bali/ Indonesia!!) We sometimes cling to nostalgic times, do we not? " I was fortunate to have a couple of 'good headlines' that seemed to resonate. On tourism, " Queensland, beautiful one day, perfect the next" However in the digital age trip advisor will be the first stop for intending visitors planning a trip to a sunny destination, hotel, theme park etc. Consumers seem to seek the endorsements of other fellow travellers, trusting their recommendations rather than those of a clever copywriter. Ah, cynism, the staple of any good/ great ad guy!! Great post , thank you

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