Jim Murray

7 years ago · 2 min. reading time · 0 ·

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Trolls: Just Like Cockroaches But Much Easier To Control

Trolls: Just Like Cockroaches But Much Easier To Control

This is the second part of what very much appears to be becoming a series on op/ed blogging.

Opl€. d Bloggers Survival Guide

“For bloggers, especially those who actually have an opinion about things, trolls are kind of like notches on the handle of your gun.”

Me

I have had a couple of trolls. I don’t know if they fit the classical definition of creepy monsters who live under the bridge, or even if that's the right name to call them, but they are creepy enough.
Trolls like to bitch. They like to poke little holes in intelligent commentary and see if they can make them into bigger holes.
Trolls are smart enough to attempt that. But probably not smart enough to do the kind of stuff that they are attracted to.
In other words, trolls are wannabes. They mask their frustration with sarcasm. And if you take them seriously, they can ruin a few minutes of your day.
Until you give yourself a Homer Simpson head slap and ‘D’oh’, when it occurs to you that they’re trolls and who really gives a shit.
Trolls don’t really care at all about whatever it is you are trying to communicate. They just want to find some awkwardness, or syntactical gaffe and jump on it. Which is kind of pathetic when you think about it.
It’s weird that there are people out there whose only reason for being on this site and many other social media sites is to attempt little bits and pieces of character assassination.
What they don’t realize is that intelligent content is generally read by intelligent people. These people look at a comment from a troll and chuckle. They don’t think OMG, is Jim really like that? Or OMG was that sentence really missing a comma?

Trolls Play Trivial Pursuit All Day

To a troll, this would seem to be some sort of a game. Let’s see if we can make Jim flinch or get him upset enough to fire one back at us. Then we can fire one back at him. And then it’s war.
That strategy may work in the beginning when the trolls start with something designed to disarm you…like a left-handed compliment. I have to admit I have fallen for that. But mostly because I’m in the habit of responding to all my comments where a response is appropriate.
Needless to say, I learned quickly what this was all about.
The best way to deal with a troll is do nothing. They are trying to goad you into a confrontation. If you don't let them, they invariably get bored and slink away.
You see this a lot in old westerns where the Quick Drawing Hombre is challenged by the Young Kid who has been practicing outside his barn with the hope of being able to take down the Quick Drawing Hombre. The usual result is one dead Young Kid.
It’s kinda useless and pointless when you think about it. I mean, whenever I see a comment from these creatures now, I just make it go away. Then I go look for them and if we are connected, I make them go away too.
They might still be able to see my posts and comment on them, but if they are not getting any response there’s no fun in it for them.
Basically trolls are sad creatures. Nobody loves them. Everybody is afraid of them but only for a minute or two.
But what’s saddest about them is that they are missing out on the best part of social media, because they’re not reading blogs for pleasure or to learn something that might help them improve their businesses, they’re reading to find fault.
Trolls are like spam. You know it’s there. But it’s not any sort of big deal in your life. Because troll comments and spam both can be very easily deleted.
As usual comments and shares are always welcome. This is social media after all.

Murray + Creative Director
Onwords & Upwords Inc. &
beBee Brand Ambassador
I am a communications professional,
arily a strategist & writer. I work with
small to mid sized businesses, designers,

art/creative directors & consultants to
ate results driven, strategically focused
mmunications in all on & offline media.

Iam also a communications mentor,
lyricist & prolific op/ed beBee blogger.
: 416 463-3475 + Bmail: onandup3@gmail com » Skype: jimbobmur6l


If your business has reached the point where talking to a communication professional would be the preferred option to banging your head against the wall or whatever, lets talk.

If you want to read more of my posts, you can do that here: 

https://www.bebee.com/publisher/@jim-murray

Download my free ebook, Small Business Communications For The Real World, here:

https://onwordsandupwords.wordpress.com/2013/11/24/small-business-communications-for-the-real-world/


All my profile and contact information can be accessed here:
https://www.bebee.com/producer/@jim-murray/this-post-is-my-about-page


All content copyright 2016 Jim Murray.



Comments

Phil Friedman

7 years ago #16

Jim Murray, if you look closely, you find that a Troll: 1) Objects but never actually says why 2) Usually objects to something that nobody has actually said 3) Always references what he or she "thinks" is more important -- as though anyone cares about that 4) Often seeks to promote him- or herself by seeking to intrude on those conversations which are the most active 5) Generally reference some bit of special information or ability that only he or she has but -- big surprise -- won't share with us mortals. Trolling is an attention game. And the best way for the rest of us to deal with that game is to deny the Troll his or her objective by withholding what they want -- which is attention. Ignore them. For it drives them mad. Or so I was told many times by a wise curmudgeon I happen to know. 😆

Jim Murray

7 years ago #15

#41
Nicole Chardenet. I did more than that.

Jim Murray

7 years ago #14

#39
Don't sell women short, Nicole. I just finished a post about this. I will post it tomorrow.

Jim Murray

7 years ago #13

#30
Nicole Chardenet. You know that's a very good point about misogyny. It parallels the racism that Obama's terms have brought out in Americans. Fortunately there are more people who are willing to support than obstruct. Let's just hope it's that way in the congress and the senate too. I'm a big believer in the notion that women should run every country in the world. I think their ability to cooperate with each other would create a very positive world. The downside, of course would be all that emasculation. LOL. You know what...you have inspired an idea for a post. Thanks.

Jim Murray

7 years ago #12

#18
Jamie Davis. That's interesting. Kind of a passive aggressive for of trolling. I've always been surprised myself at how much desire there is within all of us to have our posts appreciated. In a way it's kind of the only actual reward there is for doing them.

don kerr

7 years ago #11

#31
The Trumpzis excel on this front.

Jim Murray

7 years ago #10

#28
Thanks Nicole Chardenet. You've just laid out the main reason I don't bother with Twitter.

Phil Friedman

7 years ago #9

I agree, Jim Murray, that trolls are best ignored. Not because they are like tar babies (which they are), but because they are invariably dull and boring to engage with. Moreover, I have found that when you give them a good shot or two, they begin to whimper and whine about being treated badly, as though they didn't start it, and don't deserve the rough treatment. I once had a troll who followed me around for years, and crept my profile almost daily. One time I suggested in print that he might have an unnatural relationship with a pot belly pig. It was a remark I later regretted mightily, and for which I was moved to apologize. Which I did publicly... to the pig. :-)

Jim Murray

7 years ago #8

#5
@Jared Wiese...whatever floats your boat. I have very little troll tolerance, because I caught a nasty one over in the Lumpy Kingdom. Once burned, twice shy I guess.

Jim Murray

7 years ago #7

#6
Michele Williams...my pleasure. New on tomorrow on my move out of Toronto.

Jim Murray

7 years ago #6

#7
.., You know there are all kinds of points of view on how to deal with these people. What you outlines is certainly one of them. Kinda depends on the troll. But at the end of the day it's whatever you think will make them go away. This post is just my opinion, which is all it can ever be. Thanks for the contsructive comment.

David B. Grinberg

7 years ago #5

Jim, nice analysis. You make many excellent points. Trolls are usually jealous haters. They try to goad authors into an online argument and then report the author for being offensive. That's their mojo, as you astutely articulate. Thus, I agree with your wise approach of treating them and deleting them like spam. I would just add the caveat about "killing them with kindness." By this I mean, one reply to a troll to the effect of: "Thank you for taking the time to read and comment. Your feedback is appreciated. Have a nice day." The troll will usually provide and even harsher response which will further display their insignificance and shallow-mindedness. But at least the author will be on record offering a constructive and positive response to the troll -- which may further buttress the author's image while simultaneously further discrediting the troll. Thus, my usual strategy = one and done. One high road comment to the troll and then ignore, delete, report, etc. I think it's just a matter of personal preference regarding which approach to take. I believe both are effective. Thank you for considering this.

Jim Murray

7 years ago #4

#3
Thanks Don....Yeah, we're pretty optimistic, Our agent likened it to shooting fish in a barrel.

don kerr

7 years ago #3

#2
If your experience is anything like that which we've seen in our little Burlington neighbourhood you'll probably sell it by Monday. Good luck.

Jim Murray

7 years ago #2

#1
Thanks Don Kerr. BTW, have a great trip to AZ. PS: The for sale signs on Casa Murray are going up as I write this. Real estate people don't waste any time.

don kerr

7 years ago #1

Bingo!

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