- Conduct investigation of insurance claims including tracking and recommendation of settlement of claims within provided authority;
- Gather and analyze claim information and evidence from all relevant sources, prepare file summaries, and reports;
- Conduct site visits to assess risks;
- Provide advice on activities or situations to mitigate risk;
- Liaise with claimants, insurers, adjusters, brokers, and external agencies and lawyers;
- Respond to inquiries regarding the Board's insurance program and claims administration process;
- Represent the Board and/or participate in legal proceedings, hearings, mediations, and arbitrations including collaboration with legal counsel on claims matters;
- Review, report, and conduct analysis on investigations, incidents, and claims;
- Assist with the review of insurance policies, procedures, and administrative process/practices, and make recommendations to improve claims administration and delivery service;
- Develop, implement, and maintain systems and processes to support effective claims administration functions;
- Responsible for the maintenance of claims including accurate record-keeping and data entry of claims;
- Assist in the development and presentation of workshops, training sessions including providing training to schools and central departments as it relates to insurance and risk management;
- Attend and participate in meetings as required;
- Prepare/draft and communicate insurance and risk management documentation to the stakeholders;
- Conduct research and analysis of insurance programs and industry trends;
- Maintain current with industry trends including attending industry risk management seminars/workshops/conferences; network with Risk Management professionals representing school boards;
- Provide support to special projects as required; and
- Other duties as assigned.
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Insurance Claims Coordinator - Toronto, Canada - Toronto District School Board
Description
SCH II-24-0087NE
Insurance Claims Coordinator
1 – Permanent Position
Business Services
Schedule II, Level 6
(Non-Union – 12 Month)
$83,621 - $99,627
Overall Purpose:
Reporting to the Enterprise Risk Management Advisor, the Insurance Claims Coordinator will be responsible for the investigation, evaluation, and recommendation of settlement of insurance claims. The Insurance Claims Coordinator will provide support to the Enterprise Risk Management Advisor in the day-to-day operations of the department and act as a subject matter expert to staff, external providers, and other parties.
Summary of Duties:
