- Resolves process related system support issues.
- Logs and respond to technology related issues and requests.
- Works with various support teams to effectively resolve incidents and problems
- Provides advice and training to users in response to identified difficulties.
- Consults user guides, technical manual and other sources to research and implement solutions.
- Maintains support procedures and processes.
- Communicates known errors and issues to users.
- Excellent communication and interpersonal skills
- Ability to prioritize multiple tasks and meet deadlines
- Ability to work both independently and as a team
- Support experience
- Ability to contribute to a positive, respectful and productive work atmosphere.
- Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video interview.
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Support Solutions Student - Edmonton, Canada - PCL Construction
Description
The future you want is within reach.
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of. As a student at PCL, you will get the opportunity for challenging work assignments in a supportive work environment which promotes personal and professional growth.
We are seeking a Support Solutions Student to work out of our North American Headquarters district in Edmonton, Alberta, who is available for 8 months starting September 2024.
As a Support Solutions Student and depending on your assigned project, you will have the opportunity to contribute to our team by:
What you will bring to the role:
Next Step:
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us at with the position and location you are interested in.
Together, we can build success and a better future. Let's get started
Employee Status: Internship Full-Time
Company: PCL Constructors Inc.
Primary Location: Edmonton, Alberta (Corporate)
Job: Support Solutions Student
Requisition: 5922