Employment Support Worker - Edmonton, Canada - Bissell Centre

Bissell Centre

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE

Are you an _
Employment Support _Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and wellbeing of each individual, Bissell Centre's work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we._
Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fastpaced and dedicated team that works together to realize our vision._

Currently, Bissell Centre is looking for an individual wanting to join the
Workforce Development Program team. Are you ready to be our
Employment Support Worker and make an impact in our community?

ABOUT THE ROLE
Employment Services provides an integrated approach to assist participants entering or re-entering the workforce.

The Employment Support Worker uses a client centered, strengths-based model that is rooted in harm reduction to provide participants with employment supports including intake, system navigation, employment counseling, resume writing, supported job searches, computer literacy, referrals to appropriate services, and other employment supports as required.

If you are an
Employment Support Worker professional with
1-2 years experience, education requirements or equitable experience in the field and are passionate about making a difference, this is the role for you.

NOTE:
The position is a temporary, full-time contract (37.5 hours a week) until April 30th, 2024.

Duties and Responsibilities

Provide employment counselling, job search assistance, and follow up to support to individuals who access the Workforce Development Program
Support participants to develop and achieve their employment goals by accessing appropriate internal programs or assist in referring to other external resources
Identify areas where participants would benefit from additional supports, system navigation, access necessary services, resources and government benefits for which they are eligible
Support participants to build trust relationships between employers and coworkers
Monitor and assist intake process for new individuals who would like to access the program
Maintain accurate electronic case notes, computer records, program information, and critical incident reports in a timely fashion
Maintain a current and accurate participant file for each client.
Provide latest program information & updated statistics and any other reports as required
Identifying program gaps and coming up with solutions for the purpose of building program capacity
Other duties as assigned

Qualifications

Postsecondary Degree or Diploma or equivalent
Minimum of oneyear relevant employment experience
Familiarity with issues of poverty, homelessness, and Edmonton's urban core
Knowledge of Aboriginal Cultural Resources, Ceremonies and Protocols is an asset
Strong written and verbal communication and interpersonal skills, result oriented, good time management, strong organizational and problemsolving skills
Proficiency of Microsoft Word, Excel, and Outlook

Working Conditions

Working closely with participants who are experiencing complex life situations
Hours of work will vary based on the need of the community
Operation of personal vehicle with required insurance

Personal Characteristics
Recovery Coach should demonstrate competence in all of the following:

_Behave Ethically_: Understand ethical behavior and organizational practices and ensure own behavior is consistent with these standards and aligns with the mission and core values of Bissell Centre.

- _Build Relationships_: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
- _Communicate Effectively_: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- _Focus on Participant Needs_: Anticipate, understand, and respond to the needs of participants and the community to meet or exceed their expectations within the organizational parameters.
- _Foster Teamwork_: Foster, sustain and role model productive team management practices, and contribute to a positive team environment. Share expertise and knowledge to support, coach and develop others.
- _Make Decisions_: Assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the organization.
- _Organizational Skills_: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activi