Revenue Project Coordinator - Toronto, Canada - St. Michael's Hospital

St. Michael's Hospital

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Revenue Project Coordinator will support the Heart, Lung, and Vascular program at St. Michael's Hospital. This role will primarily focus on achieving revenue associated with preferred accommodations for admitted inpatients.

The areas of work include, but are not limited to, outpatient departments such as preoperative and preadmission clinics, and inpatient wards.

The Heart, Lung, and Vascular includes three inpatient wards, two critical care units, and outpatient areas supporting patients with cardiac, vascular, and respiratory conditions.

Responsibilities

Work with unit staff to speak with patients and families about insurance status, and assist in patients' understanding and completion of insurance paperwork necessary for accounts receivable to collect preferred accommodations revenue. Where appropriate, look for new ways to realize revenue from patients in the programs.
Liaise with other relevant units to understand and improve processes related to revenue collection, including outpatient preadmission clinics, admitting department
Develops and implements mechanisms for reporting on revenue opportunities, realized revenue, and other pertinent financial and quality metrics. Maintain regular communication and reporting to direct manager regarding performance, including metrics, and any challenges.
Works with the managers and director to implement new mechanisms of bringing revenue into the hospital, including environmental scans, understanding allowable activities, working with decision support and other analysts to understand the market for new revenue streams, and other coordination tasks related to new venture implementation.
Visits units and works with unit staff to approach patients at optimal times
Understands and adheres to Infection Prevention and Control (IPAC) guidelines and practices by respecting posted alerts on patient rooms and following direction by unit staff
Decides on a patient's understanding of insurance forms
Makes decisions about if, when, and how to make changes to processes related to revenue collection
Makes decisions about if and how to adjust budget targets based on revenue reports

Qualifications

Project management experience
Hospital experience preferred
Sales experience preferred
Intermediate knowledge of Excel
Knowledge of Word, Outlook
Excellent, fast, and accurate data skills and ability to organize and present data
Excellent communication, both verbal and written and interpersonal skills
High degree of customer service skills
Demonstrated organization skills
Critical thinking skills
Attention to detail
Ability to communicate well within the organization in order to complete tasks
Must understand and be committed to St. Michael's Hospital mission and values
Must be punctual and have an excellent attendance record

Hours of work:
Monday to Friday