Ris/pacs Support - Toronto, Canada - St. Michael's Hospital

St. Michael's Hospital

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

DUTIES AND RESPONSIBILITIES:

Provide support to RIS/PACS Administrator
Monitor daily operations of RIS/PACS integration & system performance
Archive Management reconcile and fix all exceptions in PACS system
Ability to learn, understand and troubleshoot computer and network issues
Provide quality assurance practices for all components of RIS/PACS system
Test, Maintain and strengthen integration between diverse hospital clinical systems
Refine and develop RIS/PACS related workflows to improve efficiency in all areas throughout hospital
Develop and provide training and education to diverse groups within Medical Imaging and hospital wide
Provide oncall support for radiology information system (RIS) and PACS in urgent situations to ensure images are available for optimum patient care.
Communicate with vendors as required to ensure problems with various systems are rectified with timely service.
Communicate with Information Technology department for optimal system responsiveness
Ensure integrity of patient data is intact when data is manipulated.
Troubleshoot, diagnose and resolve issues related to DICOM (PACS standard) and HL7 (patient data information standard
Provide timely and accurate assistance when patient images cannot be viewed.
Understand and ensure patient data from Radiology Information System populates into modality devices units) correctly

QUALIFICATIONS:

PACS administrator or Imaging Informatics certificate
Practical knowledge of general workflow processes of hospital clinical areas and Medical Imaging
Exceptional interpersonal and communications (verbal/written) skills to bring forward issues and reconcile them in a timely manner
Able to take direction and work independently and in a team environment
Excellent leadership and organizational skills
Understanding and commitment to the Hospital's Mission and Values
Demonstrated ability to handle stress and conflict management in a professional, effective manner.
Excellent problem recognition and problem solving skills.
Ability to meet staff/clinician/patient needs in an efficient manner.
Demonstrated commitment to customer service.
Must be flexible, punctual and have an excellent attendance record.
Must be able to take oncall duties
HOURS: Monday to Friday and oncall on a rotational basis.