Customer Service Coordinator - Mississauga, Canada - Flynn

Flynn

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

#LI-ABI

INDCANRO

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals.

The foundation of our award winning success is having the right people on our team.

We are also highly active and committed to creating an environment which is accessible to all of our customers, employees and applicants.

Reasonable accommodations in the hiring process will be provided to people with disabilities upon request.

At Flynn, it's not just a job, it's a career

A Day in the Life
Review field data for material and labour requirements and generate invoice, quote, and photo reports.
Produce detailed written reports on our findings and recommendations and forward to customers.
Maintain and update customer database for each local branch
Use of mobile technology to obtain our field service technicians' data and build trend analysis
Followup with customers proactively
Sell related services (e.g. maintenance agreements, Roof Audits etc.)
Answer incoming customer telephone calls in a courteous and professional manner
Work closely with local branch team members to satisfy customer requirements.
Provide operational support to the local branches.
Other duties as required by the team.
Display excellent interpersonal and communication skills, both written and verbal essential
Able to pay strong attention to detail
Effectively communicate with people at all levels and from various backgrounds
Multitask, meet pressing deadlines, and anticipate client needs
Work independently as well in a teambased environment
What we offer
Competitive wages
Learning opportunities for professional growth
Inhouse Gym with trainers and classes
Inhouse Cafeteria
Free office parking
What we are seeking
Experience: 13 years of related Customer Service experience
Postsecondary education is preferred
Excellent verbal and written communication skills require