Bilingual Collections Agent - Ottawa, Canada - OCM Auto Financing
3 weeks ago
Description
The Collections Agent will perform to the following duties and undertake the following responsibilities in a professional manner:- Maintain the filing system with both electronic and paper copy documents.
- Prepare loan documents.
- Monitor accounts to identify outstanding debts.
- Conduct collection calls on pastdue payments.
- Update account status records and collection efforts.
- Report on collection activity and accounts receivable status.
- Keep track and follow up on borrower insurance policies.
- Provide other secretarial and administrative support to management and other staff.
- Collaborate and engage with other members of the team.
- Additional administrative duties as assigned.
- Twofive years of relevant work experience in a collections position.
- Experience with Autopal is considered an asset.
- Good verbal & written communication skills.
- Good analytical and problemsolving skills.
- Ability to be data driven when it comes to decisionmaking.
- Ability to work independently and collaborate with a team.
- Bilingual in English/French is essential.
Compensation Perks & Opportunities:
- Medical and dental benefits after 90 days of employment.
- Fulltime, Permanent hours/week).
- Flexible working arrangements, working from home.
- Work together with an inclusive and dedicated team.
- Offers complimentary corporate lunches and social events.
- OCM Auto Financing is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other characteristics protected by law._
Salary:
$45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location:
Hybrid remote in Ottawa, ON
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