Office Administrator - Vancouver, Canada - Trail Appliances Ltd.

Trail Appliances Ltd.
Trail Appliances Ltd.
Verified Company
Vancouver, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Full time
Description
Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada.

We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Clearance Centres, and 4 offices in the Lower Mainland.

Join our team of trailblazers


Our core values:

Integrity - We do what's right, even when no one is looking.

Improvement - We do it well. Then we do it better.

Caring - We put ourselves in others' shoes.

Authenticity - We like people, not pretense.

Determination - We kick down walls.

As a Showroom Administrator you will work very closely with customers and the showroom teams. In this role you will be 50% customer facing and 50% completing administration functions.


Compensation:
$22.50/hour


Hours of work: 40 hours per week, may include weekends and Friday evenings.


What you will be doing:


  • Provide exceptional service to all customers and be approachable as you are their first point of contact (Hence, the smile \uD83D\uDE0A).
  • Field any incoming calls and inquiries.
  • Assist in administrative duties to run store administration.
  • Collaborate with our Sales and Customer Support Team to provide timely, proactive service and support.
  • Take initiative to find creative approaches that make each customer's experience feel personal.
  • Build relationships and a great rapport with customers.


  • Teamwork

  • You are a team player who can also thrive independently.

We hope you are passionate about:

  • Customer Service
  • You are a people person who uses your skills to create great rapport with customers


  • Teamwork

  • You are a team player who can also thrive independently
  • Joining a fun, fastpaced environment

The experience we need:


  • Experience working in an administrative/customer service role
  • Fast and accurate data entry skills with the ability to multitask
  • Experience managing customer conflict and escalation
  • Proficiency in Microsoft Office
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Must be able to work occasional weekends

Bonus Points if:


  • You exude energy, enthusiasm, and positivity
  • You are willing to work additional time when necessary to complete tasks and meet deadlines

Why join Trail:


  • Showroom environment
  • Paid time off
  • Generous employee discounts
  • Employee Recognition Program
  • Extended health care and dental coverage
  • Gym membership discount
  • Professional Development Programs
  • Career Progression
  • Company events
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?
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