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    Client Service Supervisor - Greater Sudbury, Canada - ICAN - Independence Centre and Network

    ICAN - Independence Centre and Network
    ICAN - Independence Centre and Network Greater Sudbury, Canada

    4 days ago

    Default job background
    Description

    Education:
    College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

    • Experience: 3 years to less than 5 years

    Work setting:


    • Office building

    Tasks:


    • Coordinate activities with other work units or departments
    • Coordinate, assign and review work
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Establish and implement policies and procedures for delivery of health care services
    • Resolve conflict situations
    • Investigate complaints

    Supervision:

    people


    Computer and technology knowledge:


    • MS Office

    Work conditions and physical capabilities:


    • Attention to detail
    • Fastpaced environment

    Personal suitability:


    • Client focus
    • Excellent oral communication
    • Excellent written communication
    • Work Term: Permanent
    • Work Language: Bilingual
    • Hours: 37.5 hours per week
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