Operations Manager, Sections - Ottawa, Canada - Canadian Bar Association

Canadian Bar Association

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary

Reporting to the Director of Sections and Professional Development (DSPD), the Operations Manager, Sections and PD is responsible for leading a small team in the Sections and PD Department to plan, coordinate, and deliver professional development events and activities for CBA members.

The manager will supervise a small team of event planners and support cross-functionally other teams in the development of PD, events, and conferences for members.

The manager will also coordinate internal departmental training activities for staff in support of program delivery for internal and external stakeholders while ensuring operational activities remain on time and within budget.

This is an entry-level manager role requiring leadership, exceptional communication skills, and business skills to manage relationships between multiple stakeholders at an operational level.

Location
66 Slater Street, Suite 1200 Ottawa, ON

Languages
The CBA delivers services in both of Canada's official languages. Fluent bilingual skills, both written and oral, are an asset.

Annual Salary
$85,000 per year

Responsibilities

Lead, motivate, and support a small team within a timesensitive and demanding environment, including career development plans for direct reports and problem resolution
Work with CBA volunteers, staff, internal and external stakeholders to develop and deliver PD, events, and conferences to CBA members
Work with National Sections, Professional Development, and Events to ensure effective daytoday operations and adherence to CBA budgets and procedures
Work closely with Section program committees and external stakeholders to understand their program requirements, lead and assist in the development and delivery of programs
Identify, develop, and implement conference/program development in consultation with internal and external stakeholders while ensuring programming is consistent with CBA policies and objectives
Lead and manage the procurement process for external suppliers and oversee contractual agreements for conferences and meetings
Assist the PD lawyer with the development and implementation of the PD promotion strategy and identification of target markets
Assist with review, analysis, and reporting of all PD activities, developments, programs, and conferences as required
Develop and supervise the implementation of administration and logistics of departmental program delivery
Partner with crossfunctional teams to improve efficiencies in program delivery
Support the PD lawyer in the accreditation of PD programs
Conduct budget reviews and report cost plans to upper management
Develop and monitor departmental best practices, provide metrics and recommendations for process improvement
Manage the preparation of monthly financial reports and create additional reports as needed for grants, projects, and Board meetings as required
Other duties as required

Qualification

Education

Bachelor's degree (or equivalent experience) in operations management, business administration, or related field

Experience

Experience in managing a team of 35 personnel is an asset
Three or more years of experience working in a Nonprofit Organization
Three or more years of experience in an operations management role
Experience coordinating crossfunctionally with a group of managers
Experience in budget development and oversight
Experience leading small teams and coordinating with other managers

Skills and Abilities

Strong leadership skills and experience with a track record in leading small teams
Strong ability to contribute to operational processes and implement strategy and vision within the context of a larger organization
Strong verbal and written communication skills in English and French are required
Highly effective interpersonal skills, including tact and diplomacy
Ability to lead by example as a strong handson contributor
Ability to make sound decisions and assess risk
Ability to manage multiple projects concurrently while being accountable to several different internal and external stakeholders
Ability to work under pressure to meet competing deadlines
Ability to plan, organize, and direct employees in the completion of assignments
Availability to work overtime and travel as circumstances warrant
Working knowledge of management software programs
Proficiency in conflict management and business negotiation processes
Advanced computer skills
Selfmotivated with an ability to work at all professional levels with mínimal supervision

Interested applicants must submit a cover letter and resumé.
We sincerely thank all applicants for their interest; however, we will only contact those under consideration.

All applicants are encouraged to join the
CBA Talent Community which establishes a list that may be considered for similar positions of various tenures.

No Agency Please.