Employee Service Centre Representative - Edmonton, Canada - City of Edmonton

City of Edmonton

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Number:

48752

The Edmonton Police Service is seeking one (1) self-motivated, organized professional to provide payroll and benefit services to its membership of approximately 3,500 employees.

The ability to provide excellent customer service is essential The successful applicant must be able to work within tight deadlines that add to a high stress area.

Responsibilities of this position involve providing assistance in all facets of the Section's functions and include the following:

Providing end to end processing of all payroll transactions, including inputting, auditing, correcting errors and resolving discrepancies.
Providing payroll and benefit information and guidance to employees and supervisors in accordance with applicable collective agreements, policies, and legislation.
Researching, analyzing, and providing solutions to problems.
Preparing and processing required documentation for job data changes.
Monitoring and administering employee benefits and premium coverage.
Assisting with group "signons".
Administering employee leave information.
Performing other related duties as required.

Qualifications:

Completion of the twelfth (12) school grade, plus certification from the National Payroll Institute as a
Payroll Compliance Practitioner (PCP) (applicants working towards a PCP designation may be considered), or a certificate in benefits administration or human resources administration from a recognized postsecondary institute or professional association.
Minimum of three (3) years progressively responsible experience in payroll and/or benefits administration.
Experience using PeopleSoft, CARM or other similar automated Payroll Information System to deliver payroll, benefits, and/or human resource services.
Strong analytical and problemsolving abilities.
Good interpersonal, teamwork and organizational skills.
Able to provide excellent customer service and remain calm under pressure.
Applicants may be tested.
As part of your prehire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

Hours of Work:

Salary Range:

21B,
Salary Grade: 014, $ $33.35 (Hourly), $2, $2, Bi-Weekly), $55, $69, Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

HR Technician:
BS

Classification Title:
Employee Service Centre Representative

Posting Date:
Jan 22, 2024

Closing Date:
Jan 29, :59:00 PM (MST)

Number of Openings (up to): - Permanent Full-time

Union:
CSU 52

Department:
Human Resources Division

Work Location(s): TD Tower, Avenue NW Edmonton T5J 2Z1