Coordinator, Digital Onboarding - Toronto, Canada - Indigo Books & Music

Indigo Books & Music

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description
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Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada.

We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada's Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning

We play by the following rules:

We exist to add joy to our customers' lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description:

As the Coordinator, Digital Onboarding, you will be responsible for the enrichment and deployment of digital product content, driving online sales and ensuring all content meets the needs of both external and internal customers.

WHAT YOU'LL DO:

Drive end to end digital process by working with internal and external partners to acquire data, images/photography and copy
Load content and images into internal PIM (Riversand)
Follow conventions established in the Online Product Content Style Guide(s), develop/source appropriate content and assets, and ensure data complies with Indigo standards
Communicate and collaborate with remote teams to create the best and most accurate content for Indigo brands
Optimize content on new and existing items for internal and external search
Comfortable with large lists of data/spreadsheets, and sometimes repetitive tasks
Act as an advocate for the customer by placing them at the forefront of all decisionmaking and design processes
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them
Collaborate with others to create flexible and interactive solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage other functions to get input
Encourage others to freely share their point of view and be open to feedback
Model Indigo's beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion and influence change through your team and/or the organization

Qualifications:

WHO YOU ARE:

Highly attentive to detail & accuracy in data entry
Strong, professional and effective verbal/active listening and written communication skills
Entrepreneurial, ability to operate independently and be selfmotivated within a collaborative team structure
Project management, organization, and business analysis skills
Ability to adapt well to change in direction and priority in a fastpaced and deadlineoriented environment
Enthusiastic, team oriented but comfortable with some degree of ambiguity
Bilingualism in English/French would be an asset

Additional Information

**WELCOME HOME