Indigo Books & Music in Canada
21 jobs at Indigo Books & Music in Canada
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General Manager
2 weeks ago
Indigo Books & Music St. Catharines, CanadaThe General Manager is accountable for every aspect of the store's performance, ensuring all areas of the store are achieving key results. They are responsible for leading a team of employees to deliver an exceptional customer experience and for ensuring the store meets or exceed ...
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Agent, Customer Service Escalation
1 day ago
Indigo Books & Music Toronto, CanadaJob Description · The Agent, Customer Service Escalation resolves escalated issues in a timely and effective manner, ensuring customer satisfaction at all times. This role supports the creation and maintenance of Indigo's customer-centric culture by contributing key insights to t ...
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Director, Construction
3 weeks ago
Indigo Books & Music Toronto, CanadaThe Director of Construction & Facilities is responsible for creating a sound foundation of facilities management and construction project execution to enhance employee and customer experience. Through the store development and facilities processes, they will impact sales, profit ...
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Distribution Centre Team Supervisor
4 days ago
Indigo Books & Music Brampton, CanadaJob Description · You support the leadership team to cultivate an environment that promotes authentic best-in-class employee and customer experiences and are guided by our culture and our mission of adding joy. Your role as a Team Supervisor is one of collaboration, innovation, i ...
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Customer Experience Representative
3 weeks ago
Indigo Books & Music Ottawa, CanadaYou'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your c ...
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Senior Manager, Public Relations
2 weeks ago
Indigo Books & Music Toronto, CanadaThe Senior Manager of Public Relations is responsible for building and managing Indigo's brand awareness and corporate reputation through a mix of earned and paid external communication strategies. This role leads proactive, accurate, and meaningful conversations regarding Indigo ...
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Customer Operations Leader
4 weeks ago
Indigo Books & Music Calgary, CanadaThe Customer Operations Leader is responsible for leading the execution of work that contributes to the customer experience and omni sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on Indigo's customer service model and on suggestin ...
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Specialist, Talent Management
6 days ago
Indigo Books & Music Toronto, CanadaJob Description · The Specialist, Talent Management is responsible for managing day-to-day talent programs and initiatives across learning and talent processes, including people enablement digital platforms at Indigo. Reporting to the Director of Talent Strategy, this role suppor ...
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Distribution Centre Team Supervisor
4 days ago
Indigo Books & Music Brampton, CanadaYou support the leadership team to cultivate an environment that promotes authentic best-in-class employee and customer experiences and are guided by our culture and our mission of adding joy. Your role as a Team Supervisor is one of collaboration, innovation, inspiration, suppor ...
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Customer Operations Leader
3 weeks ago
Indigo Books & Music Kamloops, CanadaThe Customer Operations Leader is responsible for leading the execution of work that contributes to the customer experience and omni sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on Indigo's customer service model and on suggestin ...
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Director, Growth Marketing
1 week ago
Indigo Books & Music Toronto, CanadaMISSION · As the Director of Growth Marketing & Content at Indigo, your mission is to strategically oversee and enhance the company's online presence and performance across various acquisition and owned channels. You will be instrumental in driving retail traffic, boosting eComme ...
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Customer Experience Leader
3 weeks ago
Indigo Books & Music Grande Prairie, CanadaWHAT YOU'LL DO: · Contract position, ends July 20th. · The Customer Experience Leader (CEL) is a member of the Store's Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role support ...
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Customer Experience Representative
2 weeks ago
Indigo Books & Music Coquitlam, CanadaYou'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your c ...
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Customer Experience Representative
2 weeks ago
Indigo Books & Music Penticton, CanadaWHAT YOU'LL DO · Engage and inspire our customers on the floor · Make meaningful connections · Create a warm and welcoming environment in our stores · Leverage our product to tell stories · Add joy to our customers' lives · Curate specific product collections for each customer yo ...
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Indigo Books & Music Montréal, CanadaLe responsable fait partie de l'équipe de direction du magasin et dirige les travaux et l'exécution des tâches qui contribuent à l'expérience client et aux résultats des ventes omnicanaux. La personne fournit de la rétroaction et de l'encadrement aux représentants et représentant ...
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Human Resources Coordinator
2 weeks ago
Indigo Books & Music Toronto, CanadaThe Coordinator, Human Resources (HR) will be responsible for supporting the administration of Indigo's Human Resources team across the Home Office, Distribution Centres and Retail network. This role will dually provide first-line support for all inquiries related to Indigo's Hum ...
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Customer Experience Representative
2 weeks ago
Indigo Books & Music Cornwall, CanadaYou'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your c ...
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Customer Experience Representative
2 weeks ago
Indigo Books & Music Calgary, CanadaWHAT YOU'LL DO · Engage and inspire our customers on the floor · Make meaningful connections · Create a warm and welcoming environment in our stores · Leverage our product to tell stories · Add joy to our customers' lives · Curate specific product collections for each customer yo ...
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Coordinator, Product Flow
2 weeks ago
Indigo Books & Music Toronto, CanadaThe Co-ordinator, Product Flow is responsible for supporting Purchase Order (PO) creation and PO management, with the objective of ensuring PO integrity, on-time delivery and fulfillment expectations. This role is cross-functional, working closely with Merchants, Planning, Vendor ...
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Customer Experience Leader
4 weeks ago
Indigo Books & Music Toronto, CanadaWHAT YOU'LL DO: · The Customer Experience Leader (CEL) is a member of the Store's Leadership Team and is responsible for leading and executing work that contributes to the Store's operations and customer experience. Talent in the role supports the achievement of strategic priori ...