Administrative Assistant - Vancouver, Canada - It's Your Time Business Services Inc

It's Your Time Business Services Inc

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

It's Your Time is a fast growing company with the opportunity for advancement and is driven to be THE boutique business services company in Edmonton

If you are highly organized, able to exist in a fluid environment, passionate about helping business owners succeed, full of ideas, seeking challenge and love working with a creative entrepreneurial team this could be the job for you.

Responsibilities and Duties

Key Responsibilities:

Provides a professional, positive and energetic first point of contact for current and potential clients
Takes leadership in evolving the administrative systems to enhance efficiency, service and sales
Analyze existing client systems and make them more efficient
Provides intermediate to senior level direct administrative support to It's Your Time's Clients.

Primary Duties:

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Direct Client Support (90% - percentage of employee's time devoted to this duty)

Provide client administrative support services based out of It's Your Time's offices as well as client's place of business if required.
Uses software and programs designated by the client and their systems.
Consults appropriately with their Account Manager on client issues and challenges.
At all times asks how can I improve my client's experience

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General Team Participation (10% - percentage of employee's time devoted to this duty)

Participate in team meetings
Participate in Daily Huddle
Ensure client soft touches are maintained

Authority and Reporting:

The Administrative Consultant reports to Account Manager.

He/she will be providing business support to clients and will need to manage time appropriately to meet It's Your Time's internal needs and those of clients efficiently.

Qualifications and Skills

Job Qualifications:

Excellent written and verbal communication skills. (Fluency in English is required.)
Intermediate to advanced ability in Microsoft Office Suite (Word, Excel, Office, PowerPoint) as well as Outlook
High comfort level / aptitude for learning new technology
Proficient in database management software
Proficient in using Drop-Box, Google Calendar and other tools to facilitate working with a virtual/mobile team and client base
Basic understanding of bookkeeping
Basic to intermediate website and intermediate social media administration ability (experience in using Facebook, Twitter, LinkedIn, blogging, updating websites etc.)
Proficient in use of all office equipment Technology and systems savvy. Able to teach/coach clients to use technology and systems to help them work more effectively. Embraces learning new systems and technology.

Personal Qualifications:

Highly organized with the ability to get and keep others organized.
Excellent time management skills; attention to detail; the capacity to prioritize by assessing situations to determine urgency; ability to develop a work schedule, set goals, create / implement actions plans and monitor progress towards goals; and ability to make clear, timely decisions.
A love of people and a passion for great customer service (both to IYT Team and clients).
Able to anticipate, understand, and respond to the needs of Owner and clients to meet or exceed expectations.
Selfmotivated with a knack for fostering a team mentality in others. Able to work well on their own while also adapting to the changing needs and demands of the team.
Works cooperatively with the team to set goals, resolve problems, and enhance organizational effectiveness and results.
Able to adapt quickly to changing demands.

Benefits

Working Conditions:

The Administrative Consultant will work from the It's Your Time office located in Edmonton.

The core work week is Monday to Friday 10am - 6pm.

The Administrative Assistant will usually work within those hours; however, may be required to be flexible as per client demand.

Occasional overtime may be required but will be compensated as outlined in employment contract.

Benefits:

2 weeks holidays

Benefits upon completion of probation period

Salary increase upon completion of probation period

Self-regulated pay increase program in place

Snapshot of a Day
A day at It's Your Time is ever-changing and largely self-directed based on client need.

You might have a full 8 hour day spent creating invoices for a client or you might have a day that includes a combination of: