Inside Sales - Ottawa, Canada - PureLogic IT Solutions

PureLogic IT Solutions
PureLogic IT Solutions
Verified Company
Ottawa, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

_We are looking for a dynamic, positive and collaborative person with strong operations and inside sales background to join our sister company PureSpirit. In the role of an __Inside Sales & Purchasing Coordinator you will be the liaison between the Bids & Operations Manager, Solution Architect, manufacturers, distribution and customers. You _
_ensure that the sales cycle is a smooth transition from opportunity/quoting phase right though to the tracking delivery of product, software and services. The secondary function is to work with the internal operations team on all vendor bills and customer invoicing.__ _
_The Inside Sales Representative interfaces internally with all levels and departments in the organization to ensure that customers' orders are entered in a timely manner and customers' needs are handled in a seamless and professional manner._
**_
This role requires eligibility to obtain Federal Secret Security Clearance._****_


Responsibilities / Activities

  • Work closely with Bids and Operations Manager and Solutions Architect to determine solutions which best meet client needs:
  • Proactively request feedback for quote/project completion;
  • Assist when required for background information;
  • Assist when required for deal registration, manufacture and rebate programs.
  • Acquiring and leveraging Industry Technical knowledge:
  • Develop ability to understand basic concepts of networks, servers, storage, backup;
  • Develop ability to configure systems including desktops/workstations, servers, etc.;
  • Develop ability to leverage manufacture tools for configurations.
  • Quote preparation for hardware/software/service:
  • Verify technical configuration with SE or distribution;
  • Leverage vendor registration discounts and apply;
  • Shop for best value / service from distribution;
  • Prepare quote accurately as per internal procedures and AM requests;
  • Occasionally provide to client if directed by AM;
  • Ensure all support and services are accurately reflected on;
  • Ensure proper taxes/info/special instructions on quotation based off standard procedures.
  • Process customer purchase orders:
  • Ensure all data is correctly reflected at all stages on purchase orders when working with vendors;
  • Work with client as needed for verification, etc. for smooth/efficient delivery.
  • Proactive order tracking and ETA escalation:
  • Work with team when required to ensure all agreed to dates are met;
  • Provide shipment confirmations and tracking information to customers as required;
  • Engage outside help if required;
  • Work with dates such as March 31 (Gov Year End), project installs, etc. that are not flexible.
  • Learn computer hardware and software related products as required.
  • Client invoicing via internal policy or procurement to pay system (GoC).
  • Vendor bill matching and working with controller to ensure cost of goods accuracy.
  • Returns and credit.
  • Paper documentation system as backup to NetSuite (ERP/CRM).
  • Improving NetSuite skills,to work with ERP forms, tools and customization.
  • Work with VP of Sales for lead management.
  • Reporting and SPIFF Claims.

Skills and Attributes

  • Minimum 35 years related experience in office environment (preferably VAR).
  • Knowledge of both Government and commercial IT procurement procedures.
  • Knowledge of NMSO/NESS/DISO/PISA procurement policies and procedures.
  • Industry supply chain understanding and manufacture contacts.
  • Demonstrates sales aptitude, good listener, selfmotivated.
  • Strong attention to detail, investigative and committed to quality.
  • Bilingualism (English and French) is an asset.
  • Bookkeeping knowledge.
  • Well organized with effective time and activity management skills.
  • Strong multitasking and prioritization skills.
  • Strong ability to provide outstanding customer service to both interval and external clients.
  • Excellent written and verbal communication skills.
  • Able to work independently as well as on a team.
  • Strong organisational, judgement and leadership skills.
  • Quick problemsolving skills with solutions that benefit both company and customer.
  • Systems literacy and proficiency in MS Applications, including Outlook, Word, Excel & Powerpoint.
  • ERP/CRM/Accounting Software experience (NetSuite).
  • Quick learner with acute attention to detail.
  • Strong mathematical skills and retention of data.
  • Self confident with the ability to work well in a fastpaced environment.
  • Common sense and levelheadedness.

Work Model
We promote work-life balance and Family is one of our values.

We enable our employees to work from home and from the office by providing a hybrid work model with flexibility.


Our Commitment to You

About PureSpirIT


PureSpirIT is a proud Indigenous solution provider that delivers a host of solutions and services that accelerate the digital transformation efforts for both the federal government and private sector.

Based out of Ottawa and serving clients nationwide, PureSpirIT specializes in wor
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