Patient Flow Coordinator - Toronto, Canada - University Health Network

University Health Network

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Posting # NOWU)

Position:

Patient Flow Coordinator

Site:
Princess Margaret Cancer Centre

Department:
Radiation Therapy

Reports to:
Administrative Services Manager of

Radiation Oncology Salary:
$21.07 to $26.34 per hour

Status: 1-Year Contract

As an integral member of the Radiation Therapy department, the
Patient Flow Coordinator (PFC) is responsible for the overall processing of patient clinic visits from registration through to follow-up appointments.

The PFC will be responsible for the following duties:

coordinates the scheduling of patient appointment; transcribes physician orders; books appointments for tests and answers patient queries; handles busy telephone activities; coordinates and facilitates flow of patients through the various stages of their visit; performs reception responsibilities; communicates effectively in person or by telephone with internal and external parties; retrieves charts from Health Records; pulls patient clinic lists for the day and activates patient information in the computer; responsible for orders and stocks supplies and; performs cross-functional duties as assigned or requested; and performs other duties consistent with the job classification, as required.

Responsibilities:

Performs various reception responsibilities
Coordinates and facilitates the efficient flow of patients through the various stages of their visit
Communicates effectively in person or by telephone with internal and external parties
Coordinates the scheduling of patient appointments
Performs crossfunctional and/or other duties consistent with the job classification, as assigned or requested.
Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention's of the Act, in at timely manner.

Qualifications:

Completion of Grade XII or recognized equivalent
Successful completion of Medical Terminology course or equivalent preferred
Minimum of one (1) year related work experience required
Previous experience working in a Health care environment is strongly preferred.
Previous experience working with EPR or other ADT (Admitting, Discharge & Transfer systems) preferred.
Demonstrated commitment to client service and satisfaction
Excellent interpersonal and listening skills
Strong communication, organizational, time management and problem solving skills
Strong judgement / decision making skills
Ability to remain calm and composed when dealing with difficult people or situations
Ability to work efficiently in a highpressured environment with simultaneous demands
Adheres to confidentiality policy for sensitive patient data and information
Demonstrated ability to work in a team environment and collaborate with others in assisting with the delivery of services

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

Posted Date:
March 16, 2023

Closing Date:

March 23, 2023**For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, and possess all the required experience and qualifications should apply.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.

UHN is a respectful, caring, and inclusive workplace.

We are committed to championing accessibility, diversity and equal opportunity and welcomes all applicants including but not limited to:

all religions and ethnicities, LGBTQ2s+, BIPOC, persons with disabilities and all others who may contribute to the further diversification of ideas.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position.

Applicants need to make their requirements known when contacted.