Support Specialist- Palo Alto Firewall - Toronto, Canada - CIBC

CIBC

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

You'll be joining CIBC's Network and Security Operations team.

You will play a part our continuing Security environment transformation as we move towards Next Gen Firewall and VPN capabilities using the Palo Alto platform.

You'll support end-to-end project implementation working closely with our Security Engineering partners. You'll collaborate with a diverse team to set up flexible, innovative solutions that deliver a best-in-class client experience.

You will also provide rotational off-hours support for the Network and Security Operations team working to resolve incidents within CIBC's enterprise network.

Please note that this position requires after-hours support for project implementation and does require rotational after-hours support for incident.

At CIBC we enable the work environment most optimal for you to thrive in your role._ _You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 12 day per week onsite, while other days will be remote._

How you'll succeed

Relationship Building with Internal and external teams is critical to our success, we will need to build and strengthen relationship with multiple vendors; highlight concerns, implement solution to improve.
Reporting to deliver our story of who we are and what we do. You will help drive solutions to support with problem management tickets. Identify the underlying causes of a problem, including problem identification, classification, diagnosis and closure. Design, install, configure, troubleshoot, and manage security solutions. Implement technical systems and monitor them for unusual and suspicious activity across a wide range of products. Participate in technical and nontechnical projects requiring information security oversight and to ensure policies, procedures and standards are met.
Lead/mentor the team

Who You Are

Knowledge in security platforms such as (Palo Alto NGFW, Proofpoint, Qualys, SIEM, EDR, ServiceNow, etc.) Advanced knowledge and expertise across multiple Information Protection capabilities (security monitoring, threat intelligence, threat hunting, network protection, data protection, endpoint protection, vulnerability management). Its an asset if you have experience with Prisma Support.
Knowledge of multiple computing platforms including Windows, macOS, Linux, Unix, networks, and endpoints.
Understanding of vulnerability management programs and remediation processes. Deep understanding of perimeter security solutions (IDS/IPS, Web filtering, Application Filtering and Firewalling).
Handson experience working in an agile security team and can point to your impact in how you've helped improve security posture, preparedness, or maturity.
Values matter to you
You bring your real self to work and you live our values trust, teamwork and accountability.
You're digitally savvy
You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You put our clients first You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
You're driven to succeed
You are motivated by accomplishing your goals and delivering your best to make an impact.
You look beyond the moment
You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

What CIBC Offers

At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What CIBC Offers

At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We aspire to give you a career, rather than just a paycheck.-