Front Desk Receptionist - Oshawa, Canada - Keller Williams Energy Real Estate, Brokerage

Keller Williams Energy Real Estate, Brokerage
Keller Williams Energy Real Estate, Brokerage
Verified Company
Oshawa, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Keller Williams Energy is seeking an experienced individual who will positively represent the Company and serve as the first point of contact for Clients and Agents.

The Front Desk Receptionist must understand that to run effectively and efficiently, a Brokerage must tend to its associates' needs in such a way that they (the associates) are receiving a white glove experience and remain satisfied with the level of service provided by the Brokerage.


The Front Desk Receptionist will be a bright, energetic team player who is detail oriented, has a strong work ethic, has a high degree of ownership, and be willing to take on additional duties assigned to them.

They must be able to juggle multiple projects, work effectively in a fast-paced environment with the ability to set priorities, meet deadlines and work independently.

They must have strong logical problem solving skills, a strong vocabulary, and the ability to work in a structured environment.

The Front Desk Receptionist acts as the Director of First Impressions for the Brokerage. They will greet everyone with a smile and warmth as they enter the office. They will be as helpful as possible without neglecting the phones. They will ensure the office is neat and prepared for business.

The Front Desk Receptionist will need to have a relationship-based attitude as a result of the associate being the customer with an understanding that the associates will seek them because the associate likes the individual and are swayed by enthusiasm.


The Front Desk Receptionist will assist in the management of the office by providing support and feedback to the MCA and Team Leader on all matters affecting the productivity and operation of the Brokerage.


What will you do?
These are the standards a well-above-average performer will maintain or exceed:

  • Lead with a "How may I help you" attitude
  • Have excellent phone rapport and aptitude for customer service
  • Have strong organizational, administrative and time management skills and are capable of providing support to the office leadership
  • Have a strong desire to work in a dynamic environment, and consider yourself to be an upbeat and learning based individual

Essential duties and responsibilities:


  • Greet and welcome guests in a professional and friendly manner
  • Answer phone calls and forward calls accordingly
  • Schedule appointments and manage the Front Desk & Boardroom calendars
  • Perform clerical duties such as typing, filing, and organizing documents
  • Load listings and update Broker Bay (showing appointments program)
  • Review and validate Real Estate paperwork and follow up with outstanding documents to ensure a smooth and timely closing
  • Train Realtors on how to upload their documents to the brokerage for processing; be comfortable presenting in front of a large audience for live Training Sessions
  • Issue deposit receipts
  • Assist management team
  • Receive and sort mail and deliveries
  • Maintain appearance of Brokerage; stock supplies; place supplies orders
  • Help to share Brokerage value story


Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time.


Knowledge/Skills

  • Previous experience as a Front Desk Receptionist or in a similar role is preferred
  • Previous Real Estate experience required
  • BrokerBay and MLS experience required
  • Proficiency in use of Microsoft Office and GSuite programs
  • Willing and able to embrace new technology, master it, and teach it to others
  • Passionate about providing excellent customer service
  • Excellent phone rapport and aptitude for customer service
  • Intuitive and proactive approach to serving others
  • Ability to multitask in a busy environment
  • Attention to detail and accuracy in handling paperwork and data entry
  • Strong Written and Oral communication skills
  • Professional dress and appearance on a daily basis
  • Solid work ethic
  • Proactive, positive attitude
  • Problemsolving skills
  • Proficiency in use of Microsoft Office and GSuite programs
  • Technology skills relating to office copy and communication systems
  • High school graduate
  • Track record of success in past jobs/tasks

Job Environment

  • Full Time Position, Monday to Friday 9am5pm
  • Professional Office Environment

Application deadline:

Expected start date:

Job Types:
Full-time, Permanent


Salary:
$40,000.00 per year


Benefits:


  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:


  • Secondary School (preferred)

Experience:


  • Google Suite &
Microsoft Office: 1 year (required)
Front Desk Reception: 1 year (required)
Real Estate Administration: 1 year (required)


Ability to Commute:

  • Oshawa, ON L1G 3V2 (required)

Work Location:
In person

Application deadlin
More jobs from Keller Williams Energy Real Estate, Brokerage
See all jobs of Keller Williams Energy Real Estate, Brokerage