Admin Support - Kitchener, Canada - Centre for Family Medicine FHT

Centre for Family Medicine FHT

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Admin Support - CFFM FHT MENTAL HEALTH Programs - Joseph Street

The Admin Support, CFFM FHT Mental Health Programs provides
administrative and reception support to the CFFM FHT mental health programs operating out of Joseph Street; and back up administration and reception to all Joseph Street clinics and programs as needed.

Our two mental health programs are composed of four full-time, seven part-time psychotherapists/social workers, and one intake worker/system coordinator. The Partnership for Mental Health Services provides mental health services to patients of three FHOs (52 physicians) in KW4.

The CFFM Academic FHT Mental Health Team provides mental health services to patients of the Centre for Family Medicine FHT.

RESPONSIBILITIES

In addition to general administration and reception duties, the Admin Support aids the teams in their shared work, including but not limited to:

Scheduling meetings, participating in discussions and decision-making, taking minutes, conducting follow-up between meetings, providing coordination and other support, group education sessions, etc.
Provide continuous feedback and ideas in the interest of quality improvement and team alignment
Assist with process development and other projects
Provide EMR training specific to our Mental Health Programs as needed
Analyze data and produce reports for both teams (via PSS)
Help coordinate Wellness Workshops and Mental Health Groups

Qualifications and Experience

3+ years of administrative experience in healthcare preferred
Demonstrated ability to listen effectively and to build working relationships with team members and patients
Proven skills in multitasking, problemsolving, attention to detail, adapting to and embracing change
Compassionate verbal communication skills
Ability to work with ambiguity and mínimal supervision
Ability to learn new technologies