Facilities Manager - Toronto, Canada - Serco North America

Serco North America
Serco North America
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Position Description:


If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada.

You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation.

Bring your expertise and customer service skills to this unique opportunity with DES - Driver Examination Services.


In this role you will:

  • Manage the facilities and related services for all DriveTest locations throughout the province including travel points
  • Coordinate the uniform purchase and distribution for all DriveTest staff and manages the Support Office administration needs including the reception function

Additional Responsibilities include:

Facilities Management:

  • Manages the identification of properties and develops leasing agreements to comply with contract criteria.
  • Recommends locations for Driver Examination Centres.
  • Reviews draft lease offers to ensure contractual compliance and negotiates terms and conditions.
  • Liaises with Company and Ministry of Transportation officials to communicate information, ensures compliance and resolves problems.
  • Manages subleases, ensuring compliance and recommending acceptance.
  • Manages the terms and conditions of leases, ensuring improvements are completed.
  • Manages a facilities budget to ensure compliance.
  • Develops standard operating procedures for facilities maintenance.

Operations:

  • Monitors lease expiry dates, liaises with landlords, organizes installations and other services for all DriveTest locations including travel points and the Support Office.
  • Coordinates moves, organizes movers, arranges for the movement of furniture and equipment and for a variety of services such as telephone and hydro.
  • Coordinates the uniform requirements for all DriveTest staff, determines and communicates uniform standards depending on job title, orders and distributes uniform pieces to appropriate Centre(s).
  • Coordinates purchasing requirements, sets up blanket orders and expedites the delivery of supplies, furniture, uniforms and equipment.
  • Monitors facilities to identify ways to optimize the lease process and to ensure space needs are met.
  • Reviews and approves expenditures.
  • Acts as a resource to Centre Managers and Supervisors, conducting research, investigating issues and recommending solutions.
  • Attends staff meetings, to communicate information, resolve problems and participate as a team member in the achievement of long term plans.

Supervision:

  • Supervises department staff, interviewing and hiring new employees, carrying out performance appraisals, directing the training and development of staff and carrying out disciplinary action.
  • Coaches, counsels and motivates staff to maintain positive morale and ensure effective working relationships with corporate and field operations staff.
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Health & Safety:

  • Participates in the ongoing maintenance of safe, healthy and sustainable working environment at DriveTest Centres, travel points and the Support Office by implementing facilities, equipment, services and ergonomic changes to correct deficiencies as identified in incident reporting or in the minutes of regular Health and Safety Committee meetings.
  • Ensures compliance with management responsibilities and participates in the establishment and implementation of processes to identify and eliminate or reduce risks to the safety of Support Office staff and the public.
  • Ensures that department staff are in compliance with the processes provided for their safety and encourages reporting of any hazards, impacts and risks of which they are aware.
  • Carries out the Implementation of established systems and processes to identify, access, measure and maintain safe working conditions.
  • Measures health and safety targets on department staff performance plans and recognizes/commends those who meet or exceed expectations on yearend assessments.
  • Encourages department staff participation in the development of improvements.
  • Identifies health and safety training requirements (new hires, employees promoted to the
- supervisory level) and arranges for the training and deployment of qualified staff to participate on Health and Safety Committees.

  • Attends the Support Office Workplace Health and Safety Committee.
  • Measures and reports on targets and objectives to demonstrate continual performance improvement.
  • Participates in the workplace inspection at the Support Office on a regular basis throughout the reporting year
  • Maintains uptodate knowledge of section 25 & 26 of the OHSA.
  • Perform other tasks as assigned by management.

Qualifications:

Qualifications:

  • Graduation from a recognized college. Facilities Management or related degree an asset.
  • Understanding knowledge of Real Estate operating costs and realty taxes.
  • Understanding of property management function and all phases of commercial leasing.
  • Comprehensive

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