Assistant Store Manager - Halton Hills, Canada - Trend Marketing Wholesale Inc

Sophia Lee

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Sophia Lee

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Description

About Us
We are a leading fashion footwear company that distributes brand name shoes, apparel and accessories across Canada.

Our over 650 active accounts range from major department stores to boutique footwear stores as well as direct to consumer in every Province and Territory.

We have also acquired the Reebok retail stores across Canada.


Job Summary


The Assistant Store Manager is responsible for the management of the Reebok store to ensure that it represents the Reebok brand and product in the most impactful way.

They are also expected to be connected to the local outdoor community to develop authentic connection points, relationships and be engaged in local grass-root activations.

The Store Manager provides sales, operation and personnel leadership for the store and ensures all business and personnel targets are met or exceeded.

They are also responsible for operational and fiscal accountability for the store.


Key Responsibilities

  • Deliver exceptional consumer experience through ensuring outstanding execution of global brand and retail operational standards as it relates to the designated area of responsibility
  • Enable and support a bestinclass environment within retail fleet which provides acceptance, education and awareness on all topics related to diversity, equity and inclusion
  • Positively communicates and demonstrates the Brand values, attitude and culture. Assists with allocation of resources effectively and efficiently to ensure store meets key performance indicators and profit and loss expectations.
  • Assists with consistent implementation of all corporate programs, initiatives and strategies.
  • Supports in the development of holistic and authentic customer journeys and customer touchpoints: events, digital and print communication, social media interactions, in order to drive customer conversion rates across all stages of engagement.
  • Assists with succession, recruiting, hiring and training plans, resulting in lower store turnover.
  • Develops staff by evaluating and providing performance feedback (performance and potential), seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives.
  • Promotes a high performance culture by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success.
  • Cooperates with Retail Store Manager to develop clear action plans for the store and strives to achieve objectives, deliverables and timelines of plans.
  • Takes clear accountability for training and execution instore in all areas, including business, operations, sales/customer service, and visual merchandising to ensure all employees are trained in Retail Standards.
  • Assist in performing timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and employee separations
  • Maintain confidentiality of retail operating information.
  • Assure compliance with legal and safety guidelines in overall management of store and associates.
  • Maintain buildings and premises in a safe, organized and clean manner in accordance with adidas standards.
  • Adhere to any and all visual merchandising guidelines.

Knowledge Skills And Abilities

  • Must possess and consistently exhibit the competencies relative to the position.
  • Proficient retail knowledge operational and selling skills.
  • Retail business management skills (fiscal and operational).
  • Proficient skills in coaching and talent management.
  • Ability to prioritize and allocate resources effectively.
  • Well developed ability to read, write, comprehend, and speak (conversational) English.
  • Ability to effectively present information and respond to questions from groups of employees, customers, and the general public.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to communicate clearly and effectively through multiple lines of communication.
  • Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, webportals, etc.).
  • While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work extra hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, and BacktoSchool.
  • The understanding of instore retail operations and all cash procedures.
  • Understanding of all pertinent government legislation appl

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