Customer Service Representative - Innisfil, Canada - ROADWARRIOR Inc

ROADWARRIOR Inc

Verified Company

Innisfil, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Roadwarrior Inc. is an affiliate of DCL International Inc., a global leader in the research, design, engineering, manufacturing, and sales of advanced clean energy technologies, which has been
in business for over 30 years.

Roadwarrior Inc. manufactures a wide range of emissions components for heavy-duty trucks, buses, and construction equipment and lithium batteries for use in electric auxiliary power units used in commercial and recreational vehicles, boats, and solar powered systems. We are a growing
manufacturer of lithium battery products searching for a
Customer Service Representative / Lead Generator to join our team

PRIMARY RESPONSIBILITIES

Conduct surveys and analyze data on the buying habits and preferences of D2C, B2B, and wholesale customers.
Review marketing strategies for individual audiences and evaluate alignment of messaging and tactics.
Analyze and review purchase behaviours by region, audience, and category.
Analyze conversion rates by digital audiences.
Use product and customer data analytics to identify market opportunities.
Identify gaps and gather research to support business activities.
Opportunity to develop go to market strategies.
Perform other duties as required.

QUALIFICATIONS & SKILLS

High School Diploma
Excellent written and verbal English communication skills. French communication skills is an asset.
Experience in any of the following
:market research, lead generation, customer service, or inside sales

Excellent interpersonal, problemsolving and timemanagement skills.

-
Knowledge or commercial trucking, boating, motorhomes, electrical systems, electric vehicles or battery technology is an asset
:

Strong team player with the ability to work independently with minimum supervision

WHY US?

We are proud Canadian companies, and we care about our shared environment
We provide a safe, clean work environment, training, new uniforms, safety shoes, goggles
We offer competitive pay, employee benefits, vacation and personal time off
We encourage professional development & offer reimbursements for professional fees/tuition
We recognize our employees for their achievements through our Innovation Award Program

Roadwarrior Inc is committed to employment equity and fostering an inclusive environment. We are dedicated in providing accommodation in accordance with all relevant legislation and if you require accommodation, please advise the HR department and we will work with you to meet your needs.

No telephone calls or agencies please.

Salary:

$33,000.00-$35,000.00 per year

Schedule:

Monday to Friday

Ability to commute/relocate:

Innisfil, ON L9S 3W5: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you eligible to legally work in Canada without sponsorship?
How many years do you you have as a CSR or Lead Generator?
How many years' experience do you have doing lead gen or market research using social media?

Work Location:
In person