Tele-underwriter Customer Service Repersentive - Toronto, Canada - Canada Life Assurance Company

Canada Life Assurance Company
Canada Life Assurance Company
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Job Description:


Role description

What you will do

  • Handle inbound and outbound calls to obtain medical information from applicants
  • Process requests for additional information from underwriters
  • Respond to calls in a timely and professional manner
  • Maintain performance standards such productivity, quality, and schedule adherence

What you will bring

  • Customer service focused
  • Ability to handle a fastpaced environment
  • Knowledge of Medical terminology (course completed or in progress)
  • Excellent listening and communication skills
  • Professional and able to maintain confidentiality
  • Positive and collaborative attitude
  • Strong keyboarding skills with high level of accuracy
  • Able to work between 8am 8pm (two shifts on rotation)
  • Able to work in the office 1 day/week when on the 84pm shift
**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.

You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.

  • Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
  • We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._
._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

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