Shelter Manager - Oshawa, Canada - Cornerstone Community Association
Description
Cornerstone Community Association (CCA)
Job Posting
March 20th, 2024
Position:
Shelter Manager
Position Reports To:
Executive and Program Director
Department:
Shelter Program
Remuneration:
$66, $83,046.76 Salary & Benefits
Hours of Work:
F/T weekdays, flexible hours, and On-Call
Purpose of Position:
As a member of the management team, this is a leadership position responsible for the safe and effective delivery of the Emergency Shelter Program and services in accordance with the values and philosophy of Cornerstone Community Association which is a faith-based, charitable, non-profit organization.
a) Required Qualifications:
- Completion, and maintenance of, an Enhanced Reliability Screening from Correctional Service Canada
- Driver's License with own vehicle/insurance
b) Minimum Experience
- A minimum of five years of progressive supervisory, managerial, and human resources experience in a social services or human services organization.
c) Minimum Education
- A Baccalaureate Degree in a directly related field such as Human Resources or Social Work
- Current First Aid and CPR
Other Applicable Qualifications/Experience:
- Demonstrated leadership skills.
- Previous experience and knowledge of Employment Standards, Occupational Health and Safety, Human Rights Legislation
- Strong administrative and organization skills
- Case Management experience
- Excellent communication and documentation skills
- Health and Safety Certification
- Crisis Prevention & Intervention Training
- Solution Focused Interviewing skills
- Experience facilitating meetings& teambuilding.
- Excellent counseling knowledge and skills
- Excellent skills with computer programs and keyboarding
- Experience working in a unionized environment.
d) Physical Demands
- Standing/walking for long periods of time.
- Bending, stretching, pushing, pulling, and reaching.
- Keyboarding, sitting.
e) Environment
- Institutional setting; Emergency Shelter facility, Federal Corrections and Housing programs.
Hours of Work
- 40 hours per week, weekdays with flexibility required based on Program needs.
- Emergency backup coverage in Shelter as required.
- Oncall responsibilities during nonwork hours
Key Duties & Responsibilities:
Program
- Directly oversee Shelter Program supervision through close daily involvement in all aspects of program operations.
- Oversee Shelter Program Case Management Delivery Model.
- Schedule, prepare and facilitate regular staff meetings.
- Daily inspect the workplace for cleanliness and safety.
- Work closely with the Kitchen Manager, Maintenance Supervisor, Housing Program Staff, Outreach Program Staff, and CRF Staff to achieve cohesive program delivery.
- Design and implement new service delivery models when required.
- Manage inkind donations such as clothing and gifts.
- Attend meetings in the community or with the Region of Durham etc. as delegated by the Program Director.
- Design and implement work schedules.
- Order, stock, and maintain program supplies/products inventory.
- Develop and maintain close working relationships with community partners.
- Be available to work flexible hours as required.
- Provide backup support for Emergency Shelter (ES) staff, including assisting in crisis situations, relief ES deskwork, including overnight shifts and any other situations as required.
- Represent Cornerstone at public functions, conferences, etc. as required.
- Oncall responsibilities
- Other duties as assigned.
Supervision, Administration and Human Resources
- Assist in hiring, job evaluation, scheduling, work performance management, discipline, labour relations and human resources administration.
- Ensure complete orientation training for new staff.
- Ensure the Shelter Program meets all applicable legislative standards i.e. Durham Region Hostel Standards, Employment Standards, Occupational Health & Safety, Public Health, Fire Code, Human Rights Code, etc.
- Assist supervisor in developing annual Shelter Program staff training plan.
- Documentation and tracking of activities related to training and staff development.
- Management member of the Joint Health and Safety Committee when required.
- Oversee HIFIS database program and case management systems.
- Oversee employee time sheets administration.
- Assist Accounting Department and Program Director in annual budget process.
- Assist Program Director in submissions to funders as required.
- Supervise placement students from partnering postsecondary institutions as required.
- Update Program policy manuals as necessary.
- Document and track activities related to staff meetings.
- Track and maintain outcome statistics as required and provide reports to Region as required.
- Ensure standards are met to maintain confidentiality of all resident information, files, and statistics.
- Ensure Program meets all applicable legislative, funder, and CCA standards.
- Demonstrate daily du
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