Associate Shop Manager - Winnipeg, Canada - Tokyo Smoke

Tokyo Smoke

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Responsibilities

Delivers a high level of communication with staff on a daily basis, ensuring flow of information in shop
Demonstrates exceptional customer service skills with both internal and external partners
Effectively manages customer's complaints in a timely and effective manner
Understands product needs and educates team on how to evaluate report information
Ensures daily management of sales, payroll, controllable expenses, goals and company initiatives
Aligns team with activities that will ensure that business goals are met
Actively trains, coaches and provides feedback to management team and associates
Assists Shop Manager with ongoing learning and development plans for management team
Consistently Networks, recruits and hires associates with bench strength
Align all Shop activities to ensure all business goals are met
Other duties as assigned

Experience

13 years of experience at an associate manager level in a customer service/retail environment
High School diploma, postsecondary education is an asset
Energetic and enthusiastic with a passion for our products
Proven track record of success, leading a team within a highvolume retail environment
Strong interpersonal, communication, organization and execution skills.
Ability to juggle multiple priorities
Strong leadership skills and the ability to coach and mentor team members
Ability to use POS system and its inventory management functions
Ability to maintain composure under pressure
Working knowledge of Medical and/or Retail Cannabis an asset
Knowledge of Local, Provincial, and Federal Laws and Regulations pertaining to Medical and/or Retail Cannabis
Strong computer skills (MS office preferred)

Other Details
This is a full-time position based out of Winnipeg, MB.