Sales Manager - Halifax, Canada - Encore Global
Description
Position Overview:
The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
Key Job Responsibilities:
_Revenue Generation_
- Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing ENCORE's sales process and methodology.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Attend site visits, preconference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
_ Relationship Management _
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various ENCORE supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Actively refer and guide customers through the ENCORE network, leveraging contacts to secure additional opportunities with existing customers.
_ Sales Accountability_
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
- Bachelor of Business Administration or 1+ years of ENCORE or equivalent experience required
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
Competencies (by Core Values)
- Hospitality
- Responsiveness
- Professionalism
- Decision Quality
- Business Insight
- Collaborates
- Builds Networks
- Plans and Aligns
- Instills Trust
- Demonstrates Self-Awareness
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