Guest Service Representative - Gracefield, Canada - Gracefield Christian Camp and Retreat Centre
![Gracefield Christian Camp and Retreat Centre](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
4 weeks ago
Description
Durée de l'emploi:
Temporaire
- Langue de travail: Bilingue
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
Education:
- No degree, certificate or diploma
Work setting:
- Hospitality industry
- Staff accommodation available
- Staff accommodation provided
- Room and board provided
- Hotel, motel, resort
- Rural area
- Campground workers
Tasks:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge:
- Word processing software
- Internet
Security and safety:
- Vulnerable sector check
- Criminal record check
Transportation/travel information:
- Own transportation
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities:
- Attention to detail
- Work under pressure
Personal suitability:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
Screening questions:
- Are you available for shift or oncall work?
- Are you currently legally able to work in Canada?
Experience:
- 7 months to less than 1 year
Financial benefits:
- Gasoline paid
- Mileage paid
Other benefits:
- Free parking available
- Learning/training paid by employer
- Onsite amenities
- Onsite housing options
- Onsite recreation and activities
- Parking available
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