Student Records Officer - London, Canada - Western University

Western University

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Classification & Regular Hours:

Hours per Week: 35

Salary Grade: 13

Please note, this is a temporary full-time contract opportunity, covering a leave, with an anticipated end date of August 31, 2024.

Secondments are Welcome:

Click here for more details on secondment opportunities.

About Western:

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.

We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us:

The Office of the Registrar supports students' academic pursuits as well as Western's strategic priorities by delivering an array of integrated services in a professional environment, while maintaining the integrity and confidentiality of student information throughout the student lifecycle.

Responsibilities:

The Student Records Officer is responsible for coordinating business processes as they relate to student records and enrollment services.

The Student Records Officer is a source of information on behalf of the Office of the Registrar in relation to students' records, enrollment activities, and graduation and a key resource for maintaining procedural documentation for the processes within the Student Records group.

The Student Records Officer also supports the unit through student record set-up, course registration set-up, term activation, internship set-up and grading, name changes, Dean's Waivers, and adjudication workflow including the administration, planning and distribution of Western University diplomas.

Qualifications:

Education:
University Degree preferably in Business Administration or Information Management

Experience:

3 years' progressive administrative experience within a postsecondary academic environment
Experience working within a postsecondary environment supporting registrarial services preferred
Previous experience using PeopleSoft Higher Education, and/or supporting Student Records an asset

Knowledge, Skills & Abilities:

Excellent verbal and written communication skills with a demonstrated ability to write clear, concise procedural documentation
Intermediate computer skills in Microsoft Office suite (e.g. Word, Excel, Access) and PeopleSoft HE preferred
Demonstrated commitment to ongoing learning and professional development
Ability to process information with high levels of accuracy as well as analyze and synthesize sizable amounts of detail/data
Ability to work within a flexible schedule to accommodate the University's events and activities (e.g., Convocation ceremonies can run outside regular business hours)
A strong record of teamwork with the motivation and ability to work independently with little supervision
Demonstrated resourcefulness with a strong sense of accountability and initiative
Ability to work with individuals and groups in a constructive and collaborative manner
Ability to work well under pressure and handle multiple conflicting priorities in a fastpaced environment with frequent interruptions
Judgment, analytical and problemsolving skills with a consultative and collaborative approach to addressing issues and opportunities
Professional manner, tact, diplomacy and discretion in dealing with associates and colleagues including senior management
Proven ability to take initiative and champion a project from conception through implementation and evaluation

Western Values Diversity:

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.