Inside Sales Associate - Toronto, Canada - HTS Engineering - Heat Transfer Solutions

HTS Engineering - Heat Transfer Solutions

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers' rep in North America, with 20 locations in the US and Canada.

HTS has a vibrant look and brand promise one that reflects our company-wide commitment to ensure the individual success of all those involved in a project's HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

HTS prides itself on its commitment to providing its employees with a flexible and accommodating work environment. We prioritize the well-being of our employees and are committed to creating a work environment where everyone can thrive.

Parts and Aftermarket Inside Sales

Responsibilities:

Provide exceptional customer service, by taking calls and serving walkin

- customers.

Maintain relationships with existing and new customers.
Identify HVAC parts online from our OEM suppliers from parts lists
Prepare quotes and follow up
Work with suppliers to get RMA, credits and/or replacement parts
Work with accounting to ensure credits are applied to proper accounts
Ship and Receive inventory
Track shipment for customers
Place orders for parts and equipment
Prepare sales orders and returns into the system
Place order for approved suppliers for parts and equipment when required

Skills:

Have a positive attitude, take ownership of responsibilities and take pride in

- contributing to team success

Ability to work both individually and in a team environment
Have a high level of commitment to customer service
Ability to assess situations and people, use discretion to make snap decisions

- and act with independent judgment and discretion

Creative and resourceful problemsolving skills
A selfstarter, with a focus on successfully completing projects
Strong organization/project management skills with the ability to determine

- priority, manage multiple ongoing competing responsibilities and projects, and
- ensure projects are delivered on time

Strong computer/technical skills
Some sales or customer service experience, particularly retail parts counter, is

- an asset

HVAC knowledge or parts counter in another field is an asset, however, if you

- enjoy learning, we will train the right person

We Offer

Competitive wages
Opportunity to grow within the company.
Training
Employee recognition awards

Top benefits or perks:

As a member of HTS Engineering, you'll enjoy:

Company events
Incentive trips (meeting yearly sales targets)
Comprehensive benefits package, including health, vision, EAP, and dental insurance.
Paid time off
On site parking