Director, Asset Management - Toronto, Canada - Revera Inc

Revera Inc

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Key Outcomes:

Maintain reputation as an industry leading asset manager and capital partner through effective owner relations, operating partner management and customer service;
Coordinate communications between operating managers and Revera to ensure a consistent message and brand identity while ensuring internal understanding of partner messaging and owner experiences;
Provide effective operator oversight and relationship management from inception through revenue generation to ensure target timelines, budgets, approval deadlines, and information requests are met;
Effective management of operations/platforms to ensure balance between fiduciary responsibility and site level reputation and innovation;
Open sharing of best practices amongst all the Company's Asset Management platforms; and
Industry leading performance metrics through proactive investment monitoring.

Key Responsibilities:

Operator Management:

Review and understand qualitative and quantitative market research and analysis to understand operator value proposition: target resident profile, market dynamics, and competing products to inform product offering, pricing and demand;
Manage communications including capital management, budget and results updates;
Be responsible for the Company's knowledge base of operator performance metrics and evaluating operating performance relative to peers, management fee structures, and development performance; evaluation should lead to an active decision to keep Ownership aligned with the operators;
Evaluate the operators from an ownership perspective and provide feedback on potential improvements;
Effectively leverage operator knowledge base (technology, best practices, etc.) to form best practices for the Revera portfolio;
Oversee timely and comprehensive communication for investment opportunities presented by the operators;
Understand operator management contracts and track dynamics;
Drive agendas and minutes for internal and operator meetings to track relationship as well as ongoing responsibilities and deadlines; Manage timelines to approval processes and coordinate timely responses; and
Prepare reports and presentations for stakeholders including the Company's Board and Quality Committee.

Investment Management:

Coach and mentor Investment Management Pool to understand the current portfolio in depth with an ability to speak to the entire P&L including submarket environments, operating challenges, marketing and sales strategies, capital programs, competencies and challenges, etc.;
Continuously evaluate the Buy/Hold/Sell analysis of the portfolio with Investment Management Pool support;
Attend and report on regular updates at least biannually investor meetings and tours requiring overnight travel; and
Support the annual appraisal process for the portfolio as it relates to internal and external parties.

Owner Management:

Manage capital investment and operating communications including asset management, budget and results updates; manage timelines to approval processes and coordinate timely responses; understand Revera's viewpoint and needs, and seek to gain alignment and buyin on go forward plans that work for both Revera and the operating partner;
Oversee timely and comprehensive communication for operatorled investment opportunities to Revera;
Drive agendas and minutes for internal and Owner meetings to track relationship as well as ongoing responsibilities and deadlines;
Work with the VP
Asset Management to effectively leverage Owner knowledge base on operations (technology, best practices, etc), acquisitions, markets, partners for the Company's portfolio of managers (if applicable);
Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity; and
To complete other duties as assigned.

Required Education, Credentials and Experience:

Undergraduate degree required; MBA and/or CFA designation a plus;
10+ years of experience in financial services, investor relations, or financial analysis;
Strong communication, presentation and relationship building skills;
Exceptional interpersonal, stakeholder management, and communication skills (both verbal and written) are required;
Extensive knowledge of the senior's accommodation industry and markets;
Good judgement, ability to take initiative, be proactive and make decisions with mínimal supervision;
Client focus and detail orientated with a strong ability to multitask and work well under pressure;
Ability to understand financial models, understand assumption drivers, and manipulate sensitivities for accurate and pertinent responses to inquiries/internal information requests; and
Motivated team player, able to successfully interact with multiple teams. Positive attitude and a desire to help others.