Operations Coordinator - Calgary, Canada - Gallagher

Gallagher
Gallagher
Verified Company
Calgary, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Arthur J.

Gallagher & Co., one of the world's largest insurance brokers, specializes in employee benefits, retirement, and human resource consulting and risk management globally.

Our Canadian roots run deep. The story of Arthur J.

Gallagher is more than 90 years in the making, comparable to few and as unique in strengths as it is rich in history.

However, the Gallagher Canada story is just beginning.


With more than 400 HR and Benefits professionals across Canada, our team harnesses our collective strengths to deliver exceptional service, coupled with our local expertise.


Founded on the cornerstones of integrity, innovation, teamwork, and empathy, Gallagher Canada has built its legacy one success at a time.

With a strong history and a bright future, we continue on the quest to become the leading brokerage and consulting firm in Canada.


The Opportunity

We are looking for a
Branch Operations Coordinator who will be responsible for non-management and non-strategic operational functions of the assigned offices.

Tasks may include administrative oversight on assigned projects. Provides operational support for the assigned branches. This role does not have direct employee supervision responsibilities.


Essential Duties

  • You will be accountable for broad oversight and responsibility to ensure branches are operating in accordance with established professional standards, prepared to pass Corporate Audit and selfaudits including training and appropriate document management.
  • Responsible for ongoing implementation of BOSS Professional Standards within the branch.
  • Accountable for assisting in recruiting, hiring, onboarding, mentoring and coaching new team members. Lead and manage the local summer internship program according to corporate requirements.
  • Provide overall support to the branch leaders and Operations Manager for financials including reconciling reports, assisting with annual budget, and monitoring expenses.
  • Responsible for Quarterly updates of the Business Continuity Plan.
  • Act as liaison between IT and the branch. Responsible for communicating servicing requests, technology software and hardware requests and issues.
  • Partner with Manager(s) on the implementation of training as needed and ensure priority items are resourced and successful.
  • Accountable for the planning and organization of weekly / monthly branch meetings as well as coordinate office and staff events.
  • Other duties to contribute to the branch leaders or Regional Operations team.

What skills will make you successful in this role?

  • We look for independent, self motivated, and goal and people oriented team members
  • We require strong project management skills
  • You will be juggling multiple projects and we need you to stay organized
  • Efficiency and attention to detail are paramount in our environment
  • We are looking for a team member who excels in a selfservice environment and has a "no job is too small" attitude
  • We need great teammates who effectively and respectfully collaborate with diverse work groups

Do I have what it takes to be considered?

  • Post-Secondary Diploma/Degree
  • Strong knowledge of the Microsoft suite of products (ex. Outlook, Excel and Powerpoint)
  • Efficiency and attention to detail are paramount in our environment
  • Strong analytical/mathematical skills
  • Proven ability to manage multiple projects simultaneously and produce quality deliverables on time under mínimal supervision
  • 1 to 2 or more years of experience in the risk management/insurance field (carrier, corporate, broker/consulting)
  • Experience working with Canadian Employee Benefits and/or Retirement, Vendors, and Insurance Carriers
  • Life and A&S license; CEBS designation, both an asset but not required


If you love the challenges of this dynamic field, then Gallagher will support and cultivate your professional development and success.


We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs in keeping with human rights legislation.

Accommodations are available on request for anyone taking part in all aspects of the selection process.
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