Monitoring System Administrator - Waterloo, Canada - opentext

opentext

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:

Exciting, diverse role available for an Lead, offering the chance to join a structural monitoring team and help deliver on a range of innovative schemes with an expanding market leader.

The position requires detailed technical knowledge of systems and network elements with the ability to troubleshoot those elements completely, 24 hours a day, 7 days a week.

The monitoring solutions need to enable the operations teams to proactively identify and remediate issues.

What you will be doing:

All work needs to be done ensuring no customer impact, or the smallest impact possible given the constraints of the implementation, to the overall production system.
Provide 24/7 'tier3' oncall support of specific production system section as required.
Cross-Train production support & engineering personnel to ensure knowledge is held by multiple individuals.
Create custom monitoring solutions where direct monitoring is not possible.

Required qualifications.

Bachelor's Degree or equivalent of work experience.
Good knowledge in administration of Windows Server environments.
Expert in administration of Enterprise monitoring solutions
In depth knowledge of Cloud infrastructures
Strong verbal and written skills in English
Welldeveloped interpersonal, presentation, and public speaking skills

Beneficial/preferred qualifications

Proficient knowledge in PowerShell scripting
Knowledge of server and system security
Scripting skills in LINUX/UNIX
Knowledge in administration of Windows Client Operating Systems
Familiar with standard practices and procedures of all components within network element
Knowledge of TCP/IP protocols