Customer Service Agent - Port Coquitlam, Canada - Evolution Technologies Inc.
Description
Education:
No degree, certificate or diploma
- Experience: Experience an asset
Tasks:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive payments
- Sell merchandise
Computer and technology knowledge:
- Database software
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Outlook
- MS Word
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Tight deadlines
- Work under pressure
Personal suitability:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits:
- Group insurance benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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