Plumbing Counter Sales - Port Coquitlam, Canada - Bartle & Gibson
Description
We are currently in search of a career-orientated person to join ourCustomer Service team, Plumbing division.
You will be responsible for all Plumbing counter sales and product returns while providing expertise as a member of the customer service team.
You may be required to assist our Electrical counter customers when necessary.Job Type:
Full-Time
Shift Type:
Tuesday to Saturday
Position Type:
Union
Location: 1391 Kebet Way, Port Coquitlam, BC, V3C 6G1
Compensation Rate:
$22.65-$27.85
Job available to:
Internal and External
DUTIES AND RESPONSIBILITIES
- Develops and maintains positive customer relationships
- Responds to inquiries and orders
- Sources materials for customers when currently not in stock
- Receives, processes, and verifies the accuracy of orders from customers
- Responds to requests for order changes, including the maintenance of order/customer information files
- Maintains knowledge base on current products and learning about new products
- Performs assigned system maintenance to various electronic order files
- Assists in developing and recommending changes to existing methods and systems to increase the accuracy, efficiency, and responsiveness of the customer service department as a whole
- When necessary assist customers on our Electrical Counter
SKILLS AND COMPETENCIES
- Possess sales and customer service skills and portray a positive attitude
- Ability to portray a businesslike professional appearance and deal with customers professionally
- Excellent interpersonal & communication skills, both verbal and written
- Time management & multitasking skills to serve several customers at the same time
- Selfmotivated; able to function effectively both independently and as a member of a team
- Ability and willingness to take courses on sales, customer service, and product knowledge seminars if provided
EXPERIENCE AND EDUCATION
- Minimum grade 12 education
required: - Minimum of one (1) year of customer service experience
required: - Minimum of one (1) year of sales experience in wholesale or building supply stores
- Minimum of three (3) years experience in the plumbing industry or knowledge of plumbing products
required
WHY WORK FOR US
- Companypaid benefits
- RRSP match
- Career growth
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