Desktop Support - Quebec City, Canada - Iron Service Global Inc

Sophia Lee

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Sophia Lee

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Description

Behavioral skills required:

  • Must have good customer facing skills and be well presented.
  • Demonstrates independent and proactive thinking
  • Builds effective relationships with both with CLIENT and End Client
  • Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice.
  • Must be able to work alone and unsupervised, taking the initiative when necessary.
  • Must be organized and prioritize work appropriately.
  • Fully vaccinated techs

Technical skills & Experience required:

  • Must have experience of using an ITSM system.
  • Support experience of MACs would be beneficial
  • Knowledge of mobile devices, in particular those running iOS and Android operating systems
  • Working knowledge of current and legacy hardware platforms, experience with building, configuring, replacing and troubleshooting desktop and laptop hardware components;
  • Ability to replace defective parts.

Desired Educational Requirements:

  • Completion of CompTIA certifications e.g. A+, Network+, etc.
  • Completion (or near completion) of Microsoft certifications e.g. MCP, MCITP, MCSE, etc.

Salary:
$30.00-$33.00 per hour


Benefits:


  • Dental care
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Quebec City, QC: reliably commute or plan to relocate before starting work (required)

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