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    client service clerk - Edmonton, Canada - Ecopest Inc.

    Ecopest Inc.
    Ecopest Inc. Edmonton, Canada

    2 weeks ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 to 44 hours per week
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 2 years to less than 3 years

      • Work setting

    • Private sector

      • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Explain the type and cost of services offered
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Perform general office duties
    • Receive and log complaints
    • Receive payments
    • Explain procedures, risks and benefits to clients
    • Maintain and manage digital database
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support
    • Provide customer service

      • Computer and technology knowledge

    • MS Excel
    • MS Outlook
    • MS Word
    • MS Office

      • Transportation/travel information

    • Own transportation

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Repetitive tasks

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Judgement
    • Ability to multitask
    • Dependability
    • Quick learner

      • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?

      • Workplace information

    • Remote work available

      • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits

      • Financial benefits

    • Commission
    • Group insurance benefits

      • Other benefits

    • Other benefits
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