Assistant Manager - Toronto, Canada - PC Financial

PC Financial

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location:

500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9

When you hire great people, great things can happen.
PC Financial offers unprecedented value to Canadians through payment products.

We're a different kind of bank with a different type of team—we're collaborative and supportive and have the freedom and responsibility to thrive.

Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day.

As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

Why This Role is Important:

The Assistant Manager, Gift Cards, supports the management of 3rd party and the proprietary programs, for both physical and digital platforms.

This is a great opportunity to support on strategic initiatives, programs, and implementation across the business.

This role will also lead day-to-day activities related to vendor management, fulfilment, operations, communicating with front end colleagues, data analysis, marketing, and continually assessing strategies and approaches.

What You'll Do:

Be the key liaison for all internal/external bulk gift card programs (i.e., Customer Service, Community Investment, Loblaw Category teams)
Lead the B2B and B2C gift card program, managing vendors to ensure policies, restrictions, and process standards are adhered to
Own PC gift card inventory management for both Retail and Bulk programs including forecasts, reporting, PO issuance, invoice payments and budgeting
Work closely with analytics, product, operations, and marketing teams to assess approaches and align to business objectives
Ensure that all activities connected with the Gift Card program abide by all applicable Compliance, Risk, Vendor and Legal obligations
Lead the optimization of our internal training programs and policies
Provide day to day functional and technical guidance, enable the best methodologies in optimizing sales
Manage the execution of our instore assets and store audits

What You Bring:

35 years in a professional field or postsecondary education in Marketing, Business or Commerce
Demonstrated experience in planning and implementing process and marketing strategies
Experience with datadriven sales approaches
Excellent communication and relationship management skills with the ability to present and collaborate across all levels and crossfunctionality
Outstanding time management and organizational skills
Strong analytical and critical thinking skills
Creative and continuous improvement mentality
Excellent problemsolving skills to tactfully deal with customer feedback and demonstrated ability to work out resolutions
Experience in payment services is an asset
SAP Knowledge considered an asset
Travel to stores, as required
Working a fulltime schedule that requires being in person in the office, 3 days a week

Number of Openings:

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our _organization. Accommodation_ is available upon request for applicants and colleagues with disabilities._

In addition, we believe that compliance with laws is about doing the right thing.

Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.