Back to School Associate - Toronto, Canada - University of Toronto Press

Sophia Lee

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Sophia Lee

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Description
Here's what you'll be doing....

We are looking for energetic, outgoing customer service staff who will help us deliver an excellent customer experience.

We are planning to hire approximately 100 people across all our store locations for our busy back-to-school RUSH and have a variety of positions available including Floor Staff, Cashiers, and Web Orders Staff from mid-August to late September.

Available shifts will range from 15 to 35 hours per week - including mornings, evenings, and weekends.
When you upload your resume, please include a separate document noting your availability during August and September.


Key Responsibilities include:

  • Greet and interact with customers both in person and online
  • Help students find their course books, school supplies and other merchandise
  • Pick merchandise for web orders
  • Answer questions, ensuring customers have the information they need
  • Operate a pointofsale (POS) terminal, confidently handling all forms of payment
  • Unpack boxes, stocking shelves, and merchandising products

Education, Qualifications, and Experience:

  • Thoroughly enjoy interacting with people and helping them find what they are looking for
  • Hardworking, energetic, positive outlook
  • Thrive in a busy environment, comfortable with learning and working in a fast paced work space
  • Dependable arrive on time for all shifts
  • Previous customer service experience is an asset
  • Move/lift cartons/product weighing up to 15 kg
  • Values matter to you. You bring your whole self to work and you live our values of accountability, innovation, respect, and customer focus

About our Team:


With a bookstore on each University of Toronto campus and strong online presence and ecommerce, the U of T Bookstore provides many important services and products to the university community, including textbooks, general interest books, technology products, and U of T branded clothing, school supplies, and gift products.


About University of Toronto Press:


As the leading university press in Canada and one of the largest in North America, we acknowledge our role and responsibility in effecting positive change.

With this, we seek to continuously improve the diversity and representation of our publications and the clients we represent, as well as within the makeup of our organization.

With strong commitment from leadership, we are collectively bringing forward change across the organization, both within our company culture and in our publishing, distribution, and retail endeavours.

UTP operates with mutual trust, respect, and integrity as we strive to identify and remove barriers. We are committed to making UTP a great place to work by addressing and challenging systemic inequities.

Interested in applying?

Company

University of Toronto Press

Location

Bookstore, Downtown Campus

Opening Date

Jul 05, 2023

Starting Date

Aug 08, 2023

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