Cash Office - Toronto, Canada - University of Toronto Press

University of Toronto Press

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Here's what you'll be doing....

Responsible for cash handling, sales reporting, balancing, and month end financial reporting. Provide cashier and Post Office supervision & support.
In this role, you'll work 25-40 hours weekly, that include a variety of day, evening and weekend shifts.

Key Responsibilities include:

Balance cash, debit and credit transactions; including daily deposits and safe counts
Investigate, rectify, and report overages, shortages, and cashier procedural errors to manager
Prepare cash floats and change as needed for instore and external events
Prepare Brinks pickups as needed
Provide pointofsale (POS) training to new cashiers, and support their onboarding
Support cashiers in daily tasks and procedures as needed
Ensure the cash team is properly assigned, trained and engaged to provide the best customer service
Ensure cash team is knowledgeable and comply with all store policies and operating procedures
Other related duties as assigned

Customer Service

Provide exceptional customer service and lead with customer focus
Support daytoday operation of Post Office, following all operational guidelines
Assist eCommerce and customer service team as needed
Actively participate in merchandising activities including, such as, folding and floor changes
Ensure standards of housekeeping and store image are maintained
Support hiring of new staff as needed
Provide suggestions on improving operational processes

Education, Qualifications, and Experience:

Post-Secondary graduate or equivalent combination of education/experience
1year retail experience
Previous key holder experience

Knowledge, Skills, and Attributes:

Team player with excellent interpersonal and communication skills
Energetic with a positive attitude and outstanding customer service skills
Selfstarter who is open to feedback and uses good judgment in all situations
Able to support multiple functions and prioritize in a busy environment
Comfortable working in an environment with fluctuating seasonal traffic
Conscientious, efficient, dependable
Intellectual curiosity and a commitment to continuous learning is highly valued a growth mindset
Values matter to you. You bring your whole self to work, and you live our values of accountability, innovation, respect, and customer focus

About our Team:

With a bookstore on each University of Toronto campus and strong online presence and eCommerce, the U of T Bookstore provides many important services and products to the university community, including textbooks, general interest books, technology products, and U of T branded clothing, school supplies, and gift products.

About University of Toronto Press:

As the leading university press in Canada and one of the largest in North America, we acknowledge our role and responsibility in effecting positive change.

With this, we seek to continuously improve the diversity and representation of our publications and the clients we represent, as well as within the makeup of our organization.

With strong commitment from leadership, we are collectively bringing forward change across the organization, both within our company culture and in our publishing, distribution, and retail endeavours.

UTP operates with mutual trust, respect, and integrity as we strive to identify and remove barriers. We are committed to making UTP a great place to work by addressing and challenging systemic inequities.

Interested in applying?

Company

University of Toronto Press

Location

Bookstore, Downtown Campus

Opening Date

Apr 18, 2024

Closing Date

May 03, 2024

Starting Date

May 06, 2024