Student Success Coordinator - Brampton, Canada - Ace Acumen Academy

Ace Acumen Academy

Verified Company

Brampton, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

A Designated Learning Institution (DLI), Ace Acumen Academy offers our International Students a recognized Ontario Public College credential.

PERKS / Why Join Us:

Company culture that encourages trust, communication and teamwork
Transparent and collaborative work environment supports inclusion
Clearly defined work hours.
Semester based evaluations to provide metrics for individuals to receive performance acknowledgement awards

Under the direction of the Campus Director, the Student Success Coordinator will be required to:

Be a role model, providing leadership and supervision within the Student Advisors portfolio to develop a cohesive and integrated team that is focused on high quality programming and services to support student transition and success
Support the Campus Management in the alignment of departmental business practices with Ace Acumen Academy's academic and operational strategic plans and with a goal of ensuring a strong and positive customer service culture which is consistent among all campus locations
Focus on student success by inspiring student learning and drive improvement(s) in areas of student satisfaction and retention
Ensure the Readmission process is completed in an efficient and timely manner, bringing any issues or concerns to Campus Management
Work closely with members of the Administrative and Academic teams to assist in the assessment of student needs related to student success
Monitor best practices in advising, student financial updates and awards, student orientation and student engagement, and ensures that all services and programs within the Student Services portfolio undergo regular review and provide handson support /participation as necessary
Ensure that the use of technology within the Student Services portfolio is cost effective, integrated and scalable to the greatest extent possible

Must be prepared to work rotating morning, afternoon, evening and weekend shifts and travel to all campuses on a weekly basis to carry out needs of business.

Qualifications:

Experience of working with international students is an asset
Ability to resolve a problem or conflict;
Possess excellent attention to detail and the ability to work with mínimal supervision;
Advanced experience with spreadsheets;
Excellent communication and interpersonal skills.
Flexibility to transfer / travel between campus locations

This position is expected to work on-site at the College's campuses; _
this is NOT a remote job._

Job Types:
Full-time, Fixed term contract

Salary:
$40,000.00-$45,000.00 per year

Benefits: