Reception/admin Assistant - Ottawa, Canada - Versaterm

Versaterm
Versaterm
Verified Company
Ottawa, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

THE COMPANY
Versaterm is an Ottawa-based vertical software company that has been in business for over 40 years. We provide industry-leading products in mission-critical areas for Police, Fire and EMS agencies across North America and the Caribbean.


As a result of significant growth, we are looking for top notch professionals to join us during this exciting time.

Our clients relay on us to provide exceptional 24/7 support, and we depend on a team of top-notch professionals who are dedicated to client service excellence.


THE ROLE


Reporting to the VP of Finance & Administration, the administrative assistant position is pivotal in sustaining business operations through a number of support activities.

Incumbents are both corporate gatekeepers and brand ambassadors as they are typically the first person a client, out of town colleague or other guest meets when they contact or arrive at Versaterm head office.

Administrative Assistants work with and provide support to multiple internal and external stakeholders.

A key requirement is to prioritize and complete tasks in a timely and professional manner, promptly greet and direct visitors and respond to phone and co-worker inquiries.


RESPONSIBILITIES

  • Answer, scrutinize and direct phone calls in a polite and friendly manner
  • Maintain the reception to create a hospitable first impression
  • Promptly, professionally and pleasantly greet, welcome and direct visiting stakeholders
  • Maintain office security by following and controlling access to the office
  • Remain up to date with changes to the organization chart and lines of business in order to provide informed responses to inquiries; remain abreast of new hires and exiting employees
  • Regularly review and update employee directories and check status updates so inquiries can be accurately responded to
  • Maintain office supply inventories, order supplies as needed and keep supply rooms organized and clean
  • Maintain kitchen supply inventories and perform daily restock
  • Manage standard office equipment such as copiers, scanners and printers; arrange for maintenance and service as required
  • Update calendars and schedule meetings as requested
  • Prepare accurate documents and reports within required timelines
  • Complete general clerical duties such as photocopying, mailing, computer searches etc.
  • Receive, sort and distribute daily mail
  • Coordinate shipping and receiving with courier companies
  • Assist with filing, record keeping, and documentation
  • Assist with planning of company events and communication of such events
  • Schedule appointments, meeting rooms and company engagements
  • Provide support for the setup of meetings and meeting rooms
  • Maintain lunchroom and meeting rooms to company standards
  • Arrange travel arrangements and accommodations as requested
  • Assist departments with information research, collection and data entry

THE ROLE REQUIREMENTS

  • 23+ years relevant work/accounting experience in public practice or industry
  • High level of experience using Microsoft Office Suite
  • Able to efficiently complete internet searches
  • Exceptional written and oral English language skills
  • Knowledge of French an asset
  • Able to utilize standard office equipment
  • Wellorganized, selfdirected team player; open to others' ideas and exhibits willingness to try new things, has a resourceful mindset, and strong problemsolving aptitude
  • Ability to receive an Enhanced Reliability Clearance from the Canadian Government

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