Account Executive, Show Services - Mississauga, Canada - Stronco

Stronco
Stronco
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Summary


This position works directly with customers, internal teams and various industry stakeholders to manage all aspects of assigned accounts in a primary and supporting role to ensure proper planning and successful execution of events.

In this role you will be responsible for event development, customer service, management of assigned accounts & budgets and timely updates and communications.


You are a customer-centric, team-oriented industry professional who thrives in a fast-paced, deadline-oriented environment and can seamlessly work on multiple projects under tight timelines.

You are self-motivated and take pride in a solution-based approach, a 'can do' attitude and exceeding delivery expectations.


Responsibilities

  • Full cycle management of assigned accounts from booking to billing, including:
  • Act as account liaison with various stakeholders, including show management, key exhibitors, facility coordinators, suppliers, industry partners and internal teams.
  • Manage client needs and requirements throughout show cycle.
  • Work with client to gather event requirements.
  • Ensure ongoing and timely communications, entry and updates of event information to internal systems and departments.
  • Generate appropriate internal work orders ensure timely distribution of event requirements.
  • Attend internal and external preproduction meetings, site inspections and post show meetings, as required.
  • Attend movein and moveout of events, as required.
  • Prepare billings.
  • Handle select exhibitor accounts as assigned or needed.
  • Ensure timely rebookings of assigned events.
  • Act in a supporting role on assigned shows, as required.
  • Promote Stronco through participation and involvement at industry events and associations, as assigned.

Qualifications

  • 5+ years of experience in the trade show and exposition industry.
  • Proven and exemplary account management and customer service skills.
  • Uncompromising commitment to deliver exceptional customer service.
  • Highly organized and detailed oriented with ability to multitask, prioritize and work in a high pressured, fastpaced environment.
  • Excellent written and verbal communications skills.
  • Working knowledge of Microsoft Office.
  • Commitment to teamoriented success philosophy.
  • Ability to work evenings, weekends and on show site when necessary.
  • Ability to travel when required.

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