Patient Service Clerk - Barrie, Canada - Royal Victoria Regional Health Centre
Description
Job Description:
Intensive Care (ICU) is a 15 intensive care operating bed capacity (adult medical/surgical) comprised of a Critical Care Outreach Team (CCOT) Services that is an Intensivist led interprofessional team with ICU Registered Nurse (RN) and Registered Respiratory Therapist (RRT).
ICU has a "Closed" Intensivist Model - all patients admitted to the ICU have their MRP (most responsible physician) as an Intensivist.
As the
Patient Services Clerk you will be is responsible for reception, communication and clerical duties of the unit in accordance with the organizational philosophy, policies and standards of the Royal Victoria Regional Health Centre.
- Medical Office Administration Certificate/Diploma or Equivalent Program essential
- Office administration experience in a hospital environment or equivalent
Competencies:
- Computer literacy
- Microsoft Office essential II. Keyboarding skills 50wpm essential
- Current experience with Meditech, including registration, EMR, order entry and appointment scheduling an asset
- Current experience in the processing of physicians orders an asset
You are ideal for this position if you have:
- Demonstrated commitment to customer service skills
- Demonstrated ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
- Demonstrated ability to be flexible and adaptable to a changing work environment
- Demonstrated ability to prioritize and function effectively in a busy environment
- Demonstrated problemsolving ability and organizational skills
- Demonstrated ability to work independently and collaboratively as part of a team.
- Demonstrated ability to function in a multitask environment
- Demonstrates commitment to maintaining confidentiality
- Demonstration of commitment to ongoing learning
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